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Poor service at Helmet Harbor

Poor service at Helmet Harbor


Riding Gear / Luggage: Discussion of Helmets, Boots, Gloves, Leathers, Jackets, Pants, Back Protectors, Earplugs, Tank Bags, Tail Bags, Saddlebags, etc.
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Poor service at Helmet Harbor

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Old 07-29-2004, 4:59 PM
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Poor service at Helmet Harbor
Despite trying to get them to order a couple of shields they still managed to screw up not return my calls nor get the items shipped in time.

Is there any other decent online shop taht does both shoei and arai visors?

thanks

sam
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Old 07-29-2004, 5:17 PM
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Re: Poor service at Helmet Harbor
You could try the Helmet Shop
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Old 07-29-2004, 7:11 PM
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Re: Poor service at Helmet Harbor
I was going to suggest Helmet Shop as well. As a matter of fact, I am going to the showroom at Daytona this Saturday. I am lookin to get me some more stuff. A jacket maybe...
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Old 07-29-2004, 7:58 PM
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Re: Poor service at Helmet Harbor
Surprised to hear you got poor service. I ordered a new shield last week and had it within a couple of days. They were great when I bought my Shoei X-11 last year too. Sorry to hear they didn't get the job done for you.
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Old 07-29-2004, 7:59 PM
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Re: Poor service at Helmet Harbor
Maybe they have trouble with international shipping.
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Old 07-29-2004, 8:08 PM
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Re: Poor service at Helmet Harbor
I have used them a few times to order thing and had nothing but good luck
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Old 07-30-2004, 4:31 PM
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Re: Poor service at Helmet Harbor
That unlike HH. I know those guys personally and hang out at the shop every now and then. I'm guessing the Int'l shipping and time zone has them screwed up. Call up and ask for Jeremy or Jeff and tell them you are friend of Tank. PM me your name and i'll make sure they get it and give you a call.
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Old 07-30-2004, 4:55 PM
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Re: Poor service at Helmet Harbor
Quote:
Originally Posted by bwhip
Surprised to hear you got poor service.
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Old 07-30-2004, 5:08 PM
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Re: Poor service at Helmet Harbor
Quote:
Originally Posted by Tank69
That unlike HH. I know those guys personally and hang out at the shop every now and then. I'm guessing the Int'l shipping and time zone has them screwed up. Call up and ask for Jeremy or Jeff and tell them you are friend of Tank. PM me your name and i'll make sure they get it and give you a call.

Cool offer. The power of the innernet...
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Old 07-31-2004, 5:47 AM
  #10
 
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Re: Poor service at Helmet Harbor
Thanks I am going to try the other place. The problem was not intl shipping as I was having the stuff paid and shipped within the US. Despite faxes, emails etc they just didnt sort it out which meant I wasnt able to get the stuff shipped in time to arrive in the UK.

bummer by the time I get it summer will be over

sam
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