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Riding Gear / Luggage: Discussion of Helmets, Boots, Gloves, Leathers, Jackets, Pants, Back Protectors, Earplugs, Tank Bags, Tail Bags, Saddlebags, etc. | |||||||
04-14-2005, 1:42 AM
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| Join Date: 02-23-2005 Location: IL, USA
Bike(s): 04 R6 Posts: 748
Rep:  (47) Rep Power: 4
| So what's up with Arai? Anybody got a CS phone #?? Emailed Arai about a problem I'm having with the shield going into the full-locked position. I've tried emailing their tech support but so far nothing. Checking over the website they don't even have a phone # listed..? What gives? I thought Arai was all about "personal" customer service since they won't let anyone purchase anything of theirs online? Went to the local dealer to have the parts (arai) sales guy and he didn't know what was up with the lid and get this, he didn't even have Arai's phone #!! And he's an Arai dealer!!! WTF? It's great they have a 5 year warranty and such strict internet sales policies, too bad that if you ever have a problem you have no way of getting in touch with anyone that might be able to help. Think I'm ready to ditch the hype, Suomy's are looking better by the minute.  Arai | |
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04-14-2005, 8:09 AM
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 Join Date: 07-13-2004 Location: Living in Barrie, thinking about the gap
Bike(s): 04 1000RR Black and Silver Age: 28 Posts: 1,657
Rep: (71) Rep Power: 6
 | Re: So what's up with Arai? Anybody got a CS phone #?? Try robert at the service pavillion, he may be able to help you out a bit? he has always been awsome for me  servpavilion2002@hotmail.com hope that helps? Last edited by Northern RR : 04-14-2005 at 8:10 AM. |
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04-14-2005, 10:48 AM
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  Join Date: 09-12-2003 Location: Tucson,AZ
Bike(s): I used to be cool. Age: 30 Posts: 4,839
Rep: (350) Rep Power: 13
  | Re: So what's up with Arai? Anybody got a CS phone #?? Fully locked, as in closed? You having issues lning up the little "peg" on the visor into that notch? |
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