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Riding Gear / Luggage: Discussion of Helmets, Boots, Gloves, Leathers, Jackets, Pants, Back Protectors, Earplugs, Tank Bags, Tail Bags, Saddlebags, etc. | |||||||
04-28-2007, 7:05 PM
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| Join Date: 12-04-2006 Location: NJ- jersey shore
Bike(s): erion 929 Age: 38 Posts: 52
Rep:  (10) Rep Power: 2
| How Good is Arai's customer service?? Hi All.... I just bought an Arai helmet from Helmet Harbor..it was one of those close out deals. So I get this helmet I go to pop of the visor and the damm clip that hold the side cover breaks off, the worse part of it , its not the clip on the cover that broke but the part that is on the helmet that holds the cover. My question is.... how good is Arai with there warranty's on there helmets ?? | |
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04-28-2007, 9:50 PM
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| So easy a ...   Join Date: 10-26-2001 Location: South Florida
Bike(s): 01 929 Age: 39 Posts: 1,283
Rep: (73) Rep Power: 8
| Re: How Good is Arai's customer service?? I would contact Helmet Harbor first and see what they say |
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04-28-2007, 10:47 PM
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| Send Maple Clarice    Join Date: 07-12-2004 Location: Huntsville AL
Bike(s): '04 CBR1000RR, '84 Ascot, '02 RC51 Posts: 13,813
Rep:  (1363) Rep Power: 31
 | Re: How Good is Arai's customer service?? I had a helmet inspected by them and can give them  |
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04-29-2007, 9:01 AM
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| Join Date: 12-04-2006 Location: NJ- jersey shore
Bike(s): erion 929 Age: 38 Posts: 52
Rep: (10) Rep Power: 2
| Re: How Good is Arai's customer service?? Quote:
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04-29-2007, 9:04 AM
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      Join Date: 12-29-2001 Location: New Jersey, USA
Bike(s): '01 CBR 929 black & red, K7 GSX-R600 Age: 48 Posts: 6,468
Rep: (480) Rep Power: 17
| Re: How Good is Arai's customer service?? I'd still say contact Helmet Harbor first. Closeout doesn't mean they can send you something that's defective. Start there, then contact Arai if Helmet Harbor won't do anything. I've heard good things about HH, though. |
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04-29-2007, 1:33 PM
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 Join Date: 03-10-2007 Location: Dallas, Tx
Bike(s): 01 929RR, 99 900RR, 01 600F4i Age: 25 Posts: 2,273
Rep: (65) Rep Power: 4
| Re: How Good is Arai's customer service?? so have I |
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05-04-2007, 9:43 PM
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| Join Date: 12-04-2006 Location: NJ- jersey shore
Bike(s): erion 929 Age: 38 Posts: 52
Rep: (10) Rep Power: 2
| Re: How Good is Arai's customer service?? We'll ..I got in touch with Arai and I told them my problem... they got back to me and are sending me the part that broke.. ARAI is |
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