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Riding Gear / Luggage: Discussion of Helmets, Boots, Gloves, Leathers, Jackets, Pants, Back Protectors, Earplugs, Tank Bags, Tail Bags, Saddlebags, etc. | |||||||
07-15-2008, 12:08 PM
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| Join Date: 05-08-2008 Location: Greenville, TX
Bike(s): 2004 CBR 1000RR Posts: 32
Rep:  (9) Rep Power: 0
| The Helmet Source I ordered a helmet and shield from The Helmet Source last Monday. I have now emailed them, Tues, Wed, Thurs and Fri along with calling on Fri to get a full mailbox. All I have wanted to know was what the status of my helmet is so I know about when to expect it and they have yet to contact me in anyway other then the intial email and charging my credit card. Anyone else have this problem with them? If not, I HIGHLY suggest from using them if this is their idea of customer service. Will update if I get an update. | |
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07-15-2008, 3:29 PM
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  Join Date: 01-16-2008 Location: Scranton Area PA
Bike(s): 2005 CBR 1000RR Posts: 1,147
Rep: (97) Rep Power: 2
| Re: The Helmet Source Wait a second. Last Monday as in yesterday or the week prior? If yesterday, don't you think calling the next day is a little panic stricken? If the week prior, just give it a couple more days. What was their shipping guarantee and arrivel time? |
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07-15-2008, 3:35 PM
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| Join Date: 05-08-2008 Location: Greenville, TX
Bike(s): 2004 CBR 1000RR Posts: 32
Rep: (9) Rep Power: 0
| Re: The Helmet Source No, it was last Monday, July 7th. They don't have a guarantee, but I did rush processing for an extra few bucks. I'm not expecting them to have been here last week, I just wanted a responce from them and that's why I'm pissed off. |
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07-15-2008, 3:40 PM
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| Join Date: 01-16-2008 Location: Scranton Area PA
Bike(s): 2005 CBR 1000RR Posts: 1,147
Rep: (97) Rep Power: 2
| Re: The Helmet Source I understand - I probably would be as well. Where do the helmets get shipped from? |
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