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Vendor / Seller / Dealer Reviews: Share your experiences with a dealer, on-line vendor, or private seller with whom you have dealt. (Motorcycle-related only please.) | |||||||
03-27-2006, 12:15 AM
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 Join Date: 09-03-2004 Location: Okemos, MI, USA
Bike(s): 2000 929 (sold), 2007 GSXR 750 Age: 29 Posts: 461
Rep:  (35) Rep Power: 5
  | Ron Ayers I called customer service at Ronayers on friday at the end of the day to ask them: Why they didn't repsond to my emails to customerservice@ronayers.com which was actually inquiring about why it was 3 weeks since I ordered and hadn't heard anything from them besides the reciept from that day. The woman I spoke with said that she just got hired last week. She took a few minutes and explained that my oil and honda chain lube just came in that day and would ship out on Monday. I was a bit annoyed. I'm not sure exactaly why, but I think I would have liked a backorder notice or something. I like ronayers and have ordered from them in the past and will in the future, but ... hrmph...  /rant Anyone else have any RA issues lately? Is everything ok over there? My oil and lube should be here soon. hoefully the weather will let up for good and stop snowing every day.  | |
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03-27-2006, 12:16 AM
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| Resigned to pursue other interests.   Join Date: 05-01-2001 Location: Raleigh, NC
Bike(s): 2007 Honda ST1300 Age: 36 Posts: 12,313
Rep:  (833) Rep Power: 28
| Re: Ron Ayers Not sure; I haven't ordered anything from them lately, but haven't had a problem in the past. Don't they have on-line order status if you log in to your account there? |
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03-27-2006, 12:18 AM
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| Join Date: 09-03-2004 Location: Okemos, MI, USA
Bike(s): 2000 929 (sold), 2007 GSXR 750 Age: 29 Posts: 461
Rep: (35) Rep Power: 5
| Re: Ron Ayers Yeah that was the thing, I checked it a few times and there was no shipping info. With patience, I gave them the benefit of the doubt, thinking that they just missed the tracking number or something. |
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03-27-2006, 12:37 AM
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 Join Date: 02-23-2006 Location: Bay Area
Bike(s): '93 CBR900RR Age: 51 Posts: 141
Rep: (45) Rep Power: 3
| Re: Ron Ayers Ron Ayers is a bit slow - it's true. You just need to show your grandchildren how to work on your bike. They will be able to fit the parts when they arrive. |
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03-27-2006, 2:30 AM
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 Join Date: 05-23-2001 Location: Around here.
Bike(s): Addicted to them. Posts: 4,302
Rep: (1106) Rep Power: 23
| Re: Ron Ayers I have ordered things from em before that were backordered and had to call to find out...but they are usually pretty swift so I figure the 1 time that happened = no big deal.
__________________ why put off today what you can wake up late and forget to do tomorrow. GPS Discussion Forums - Don't ask, know  |
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03-29-2006, 8:25 PM
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| Join Date: 09-03-2004 Location: Okemos, MI, USA
Bike(s): 2000 929 (sold), 2007 GSXR 750 Age: 29 Posts: 461
Rep: (35) Rep Power: 5
| Re: Ron Ayers Quote:
I got my parts today! YAY! I think that it would be nice if they had a better communications policy in dealing with backorders if that's how they do it. Still I like Ron Ayers - good prices, good resource.  | |
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03-29-2006, 8:30 PM
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   Join Date: 11-29-2002 Location: Danville, VA
Bike(s): 2003 Honda RC-51, 2005 Triumph Sprint ST Posts: 2,827
Rep: (438) Rep Power: 12
| Re: Ron Ayers They had a recent change in management... well about a year ago I guess... I have no idea if that has anything to do with it, but overall, the store has improved... On a side note a friend of mine recently took care of Ron Ayers  |
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03-29-2006, 8:32 PM
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| Resigned to pursue other interests. Join Date: 05-01-2001 Location: Raleigh, NC
Bike(s): 2007 Honda ST1300 Age: 36 Posts: 12,313
Rep: (833) Rep Power: 28
| Re: Ron Ayers Too bad Ron Ayers isn't even associated with the business anymore. Sold it long ago... I didn't know about the management change, but I know that I haven't heard from Chip lately. Is he still in charge of the mail/online order department? |
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03-29-2006, 8:34 PM
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| Join Date: 11-29-2002 Location: Danville, VA
Bike(s): 2003 Honda RC-51, 2005 Triumph Sprint ST Posts: 2,827
Rep: (438) Rep Power: 12
| Re: Ron Ayers Quote:
Yeah, Ron Ayers sold it many moons ago... | |
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03-29-2006, 8:52 PM
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| Das Ende ist hier   Join Date: 09-07-2004 Location: Nowhere
Bike(s): One Posts: 2,705
Rep: (1425) Rep Power: 21
| Re: Ron Ayers Ordered 2 fairing bolts for my 'blade and 2 for the wife's SV about 2 weeks before my last trackday. Didn't arrive by the time we had to leave. Lowsided on Sunday and don't need them anymore. Come home from work Monday afternoon and guess what's waiting for me? Insult, meet injury. |
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04-23-2006, 3:28 PM
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| Join Date: 04-23-2006 Location: BK
Bike(s): CBR 929 Posts: 5
Rep: (10) Rep Power: 0
| Re: Ron Ayers I had that happen to me two weeks went by and my order was not ship but this is what i do everytime i order something from them three days later i will call them to find out about my order and that when they will tell me if its on backorder etc and they always ask me if i want it ship separate or if i want to wait for everything to come |
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04-23-2006, 4:37 PM
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| Join Date: 02-23-2006 Location: Bay Area
Bike(s): '93 CBR900RR Age: 51 Posts: 141
Rep: (45) Rep Power: 3
| Re: Ron Ayers If you choose the slowest, cheapest shipping option, the parts take 5 business days to make their way to Ron Ayers. One business day to be re-dispatched and up to 5 days to reach you depending on your location. If you are in a hurry you can choose the overnight, both ways, option but it gets expensive. My local dealer seems to be able to get parts in about 2 business days. The base cost of the part is a bit more and there is also the sales tax. But it is much cheaper than the express service from Ron Ayers.  |
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04-26-2006, 8:41 PM
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  Join Date: 05-12-2003 Location: Reading, PA
Bike(s): 2002 954, 1996 F3 Smokin Joe's Age: 35 Posts: 809
Rep: (95) Rep Power: 6
| Re: Ron Ayers I have used Ron Ayers in the past and they have been pretty slow, however, my last order was placed on 4/20 (a thursday night) and I'm sitting here now holding my order in my hands in sheer amazement (Wednesday the 26th). So they had three special order parts and they got them to my door in 4-5 business days! Not too shabby. |
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06-11-2006, 12:05 PM
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 Join Date: 05-08-2003 Location: Flyover Country
Bike(s): Bikeless Posts: 8,830
Rep: (359) Rep Power: 17
| Re: Ron Ayers There is a thread going at SV Rider about Ron Ayers. In short, I think they are a terrible outfit. I'll never order from them again. See my comments under the username of Sarge.... http://forum.svrider.com/index.php?topic=65076.0 |
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06-11-2006, 12:15 PM
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| Resigned to pursue other interests. Join Date: 05-01-2001 Location: Raleigh, NC
Bike(s): 2007 Honda ST1300 Age: 36 Posts: 12,313
Rep: (833) Rep Power: 28
| Re: Ron Ayers I think things have changed a lot since Chip left. He was in charge of their mail order business, but isn't there anymore. Shame too, he kept it running smoothly. |
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06-11-2006, 1:55 PM
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  Join Date: 07-07-2002 Location: US
Bike(s): '84 Magna V30 Age: 5 Posts: 16,528
Rep: (1277) Rep Power: 35
| Re: Ron Ayers  I guess I should look elsewhere for that brake lever I ordered. |
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06-11-2006, 2:02 PM
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| Mr. Brownstone Join Date: 02-07-2002 Location: UT
Bike(s): 05 600RR Posts: 10,531
Rep: (1823) Rep Power: 35
| Re: Ron Ayers For Honda parts, use the fiche at RA, then go to servicehonda.com and enter the part number for a better price. I have ordered from both one time. The communication with SH was far better, and I received the order much quicker as well. |
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06-11-2006, 2:45 PM
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  Join Date: 05-09-2003 Location: Ann Arbor, Michigan
Bike(s): '92 VFR750F, SV650 track tool. 954 no more! Posts: 4,806
Rep: (1495) Rep Power: 24
| Re: Ron Ayers I haven't had any problems with them. They are very clear that they won't ship the order until all the parts are in, unless you specify. They have an 800 number that you can call to get a real-time update any time you want.. I ordered a bunch of stuff Monday the 5th, and two of the items were not in stock. They said they'd probably get the parts in 3 to 5 days, with a three day shipping estimate. I had the stuff in my hands Friday the 9th. Having said that, I also order from and have received great service from Cal Sportbike, Kneedraggers, and Street and Comp. |
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06-11-2006, 3:27 PM
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| Join Date: 11-29-2002 Location: Danville, VA
Bike(s): 2003 Honda RC-51, 2005 Triumph Sprint ST Posts: 2,827
Rep: (438) Rep Power: 12
| Re: Ron Ayers I haven't had any issues that haven't been worked out to my satisfaction... I still feel stupid that they had to fed ex stuff to me that went from greenville, to charlotte then back to greenville... |
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06-11-2006, 3:36 PM
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 Join Date: 06-16-2005 Location: Tyler, TX.
Bike(s): 2002 CBR 954RR Ti/Black FOR SALE!! Age: 30 Posts: 510
Rep: (17) Rep Power: 4
| Re: Ron Ayers nope no problems with them so far...pretty good now |
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