[smoothrideronli]

I have to say Freddy went out of his way to help me even after I picked up my bike. There was damage to my radiator which was apparently due to some road debris that I picked up while out riding. Total repair cost would have been really, really high. Freddy went above and beyond to get me a reasonable price that I was comfortable paying. Thanks again.

[CrazyFreddy]

You are all welcome

[beeker]

I will let everyone know how well my deal goes down as im buying a goldwing from the freeport store.salemen was very nice.But my pickup date keeps getting pushed back a tad bit. Dee Snider's not going to be happy sunday lol rich. white wing

[CrazyFreddy]

I checked on your Wing. It's being preped as we speak. Call Ed or Dano in the morning to schedule a pick up for Saturday 5/17. Dee won't be dissapointed....

Thanks for the business

[lanbrown]

Originally Posted by P.O.D.

Freddy,

I read all the bad stuff that was posted about your dealerships as well as your responses. I have to say because of the way you handled yourself I decided to visit your Freeport store.

I left feeling like they thought I was an idiot and would sign anything they put in front of me. Went to buy a 600RR, which you show as $7999.00 plus dealer prep etc. They first offered me $9399.00 I thought maybe that would include all the dealer prep charges and taxes. Nope!! Your salesman asked me what I was looking for and I told him your competition is offering $8399 including destination and prep. I would only have to pay sales tax and regi fees. He asked me if I was ready to buy right now if he would match the price, he even offered trying for $8299. I told him I would buy immediately if he did. He takes my driver's license, credit card and comes back later with a filled out sales contract for $8299 PLUS ALL YOUR normal charges for a grand total of over $10,000.00 !! Why not just say you can't match the price? Are they hoping everyone is stupid and will just sign the contract?

If you're trying to rid the repuation that preceeds you, this is not the way!

Just in case you edit your post again.

I still find it weird that people that register today and make a single post go this route.

To assist CF here, when did you visit and who did you talk to? Why not give CF some information so he can validate your story or not?

[lanbrown]

Now we wait for the response from CF. Most people make claims and then never provide proof, you have. So to you. Oh and

[HURRICANE]

Hey CF what can you do for a possible buyer with fair credit , good job and a grand in pocket for a used or new bike ? And payments under $200.00 a month , tia

[CrazyFreddy]

Originally Posted by lanbrown

Just in case you edit your post again.

I still find it weird that people that register today and make a single post go this route.

To assist CF here, when did you visit and who did you talk to? Why not give CF some information so he can validate your story or not?

I spoke with my sales staff, they did not think you are an "idiot" They were not able to match your deal without charging freight and set up. Your offer was presented to managment and it was declined. We dislosed the total out the door price to you before we took any money from you. If you can buy your bike for that price, you are paying less than I pay as a dealer. MSRP on the bike is close to $10,000. Remember $8299, frieght and prep, plus NY sales tax comes to over $10,000. Nobody tried to "get over" on you. I don't know why you are even posting on this thread? This thread is for info on the industry. I wish you the best, and hope you ride safe.

Freddy

[CrazyFreddy]

Originally Posted by HURRICANE

Hey CF what can you do for a possible buyer with fair credit , good job and a grand in pocket for a used or new bike ? And payments under $200.00 a month , tia

Tia,

We are having a big sale this weekend. Take a ride down to Massapequa today and I will help as best as I can. There are plenty of options for you.


Fred

[HURRICANE]

Originally Posted by CrazyFreddy

Tia,

We are having a big sale this weekend. Take a ride down to Massapequa today and I will help as best as I can. There are plenty of options for you.


Fred

Gonna be a tough act to pull out this weekend but will try to get down maybe next weekend , now should i deal with you in general or one of the sales guys ? The reason i ask is i don't have alot of free time and you being the head guy and have the final say in the deal it would be faster to deal with you direct instead of a salesman going back and forth with numbers and plans that will work the best for us both . enjoy you're weekend.

[CrazyFreddy]

Originally Posted by HURRICANE

Gonna be a tough act to pull out this weekend but will try to get down maybe next weekend , now should i deal with you in general or one of the sales guys ? The reason i ask is i don't have alot of free time and you being the head guy and have the final say in the deal it would be faster to deal with you direct instead of a salesman going back and forth with numbers and plans that will work the best for us both . enjoy you're weekend.

Ask for me or Jimmy Reda @ the Massapequa store. It would be my pleasure to help.

[MR2]

From all email responses from Crazy Freddy, he seems to be a decent, stand-up guy and is willing to do things to right his customers. The thing I don't get is why it has to be done this way, learning through the website about complaints. He seems to be reachable at the store during the store hours; he posted the number and extension. He may not deal with day to day operations. The manager/sales who do surely know one of the complaints will find its way here. Why would they, the manager/sales, still do some tricks knowing the Freddy will come to the rescue at a later time? Is it good/bad cop game? I am sure and hope there is a training session for all sales after what happened at the store and all sales are received the same training session.

I was in the neighborhood and decide to check out the Crazy Freddy's store and had a confilct feeling towards it in general. Knowing the price for a specific bike, I inquired about the price quote at the store.

This is what happened:

The sales person walked right past without yielding or saying execuse me forget even mentioning if a help was needed on the floor. That was fine by me. After looking a bit, I went to him for some guidance. Upon hearing that I was interested in shopping for a bike, he changed his moody mode and lighted up a bit. He however had to run it by his boss for a price quote. I specifically asked for the quote for a 2007 leftover stock. He came back with a 2008 quote. How did I know it? The quote was on the manufacturer's website and was from another dealer in an earlier week. Just for the amusement, I asked if he was sure about the quote. He said he didn't specify the year to the boss who passed on the quote. Fine, the next step involved some sales pitches, how soon, been to other dealers, cash payment or to be financed, of course, what would I do to earn you business, etc. He went back and forth from the boss who supposedly ok the quote. Still, it was a huge difference than the price paid by a friend of mine for the exact leftover.

After I told him about the price my friend paid, he suddently seem to take the quote matter into his own hand, starting crossing quote one after another. The quote looked quite attractive though. Here came if not the last part, freight, $495 and assembely fee $395, on a standard form. There were some other miscllaneous charges, DMV, etc which were fine. Bascially the form says that all bikes have the same freight and assembly fees if there are in fact fees should be paid in the first place.
When I inquired if 2008 for the same model available, without consulting the boss, he said no.

This guy in fact repeated " what would I have to do to earn the business". How about being honest and up front about the quote and among other things.

[CrazyFreddy]

Salesman are commissioned. They start @ MSRP and work their way down.

Our freight and prep are printed on the buyers order for all to see. They are not hidden.


If you had a price that a friend paid, you could of told us what we needed to do upfront to "quicken" the negotiation.

Which salesman did you deal with? Did you speak to a manager? What type of bike?

How was the salesman dishonest?

I would love to earn your business.. Please call Jimmy Reda the GM or myself @ 516-795-6400 Ext 2

[MR2]

Thanks for the prompt response. It was just a general feeling towards the store where I decided to check it out even after reading some posts here.

I would not know this is how it works for the "quick" negotiation.

The quote came back 1st was for 2008 model at MSRP. The sales said it was for 2007 model when I asked him again he said it may have' ve been for 2008; he then said he didn't specify the year when getting the quote from boss.
When inquiring about if 2008 model is available, he said no without even thinking twice, which is a bit bewildered. When in fact at the CF website, it indicates the model availability and MSRP quote. I understand that every salesman earns commissions based on sales and try to push the leftover first. Nothing's wrong with that. It'd be more sensible to explain the price differences between the leftover and the new model. Let the customer decide based on provided information.

The freight and prop are printed on the buyer order form, no question about it. I am not quite sure how these work; other ppl (refer to the link in the original post) contend these costs are a part of MSRP. Would all bikes have the same freight and prep fees(It's a kind of implausible)? It's a mid range bike.

Thanks again for the prompt reply.

[CrazyFreddy]

Freight and prep are a dealer charge. We charge them on every unit, but we will also discount the sale price of specific units according to their value.

Sounds like the salesman was possibly confused or there was a misunderstanding. We keep sales info on every customer that walks in the door, so if I had a little more info I could investigate a little more.

MSRP is a reccommend price. We quote prices based on market value. Harleys, mercedees, GSXR 1000's usually sell for more than MSRP. We also sell units below cost to move them out.

Obviously we would heavily discount an 07 to move it out.

What type of bike are you trying to buy?

Please feel free to contact me directly to get you a rock bottom out the door price on either an 07 or 08 model. It would be my pleasure to help. Please mention firblades to my secretary Tara when you call. I will be in first thing in the morning.


Thanks,

Freddy


516-795-6400 Ext 133.

[Red Rider]

Here we go again. Caveat emptor...google it.

[Bigdaddy75]

Yep here we go, another one who can't take personal resposibility. Do your research before you sign anything. If your stupid enough to sign first and ask questions later then what do you expect is going to happen? You see it all the time, "oh they ripped me off help me, help me, lets call a lawyer, lets call the press" don't be so bluddy lazy. Research your purchase, clearly you know how to use a PC and there is a big tell all search engine out there called GOOGLE.....

[Maholli]

Originally Posted by Bigdaddy75

Yep here we go, another one who can't take personal resposibility. Do your research before you sign anything. If your stupid enough to sign first and ask questions later then what do you expect is going to happen? You see it all the time, "oh they ripped me off help me, help me, lets call a lawyer, lets call the press" don't be so bluddy lazy. Research your purchase, clearly you know how to use a PC and there is a big tell all search engine out there called GOOGLE.....

Right on the money...

[Red Rider]

Originally Posted by isszaitalia12

if you actually read what i wrte the ASSHOLE at crazy freddys told us THAT WE HAD TO SIGN THE PAPER that if we did not get insurance THEN we could not finance the bike did you read????????? that the financing company said that we needed insurance i contacted the finance company and they had no idea what i was tlaking abou t

I can read, just not the way you type. Any half-mind would know to do their research and find out BEFORE signing any documents.

...and keep up the language and I will ban you so won't have to worry about a response from Crazy Freddy.

[Maholli]

Its usually up to whoever is financing the deal whether or not you have to have ins, in KY you can't even leave dealership without some kind of Ins.. Remember salesmen are salesmen and there job is to make money.. Its your job to read over everything and do your proper research before you make a purchase.. Most lending insitutions require ins on any motorcycle or car since they a using the vehicle as collateral.. Instead of bashing Freddy then be a mature adult and contact him personally.. Instead of bashing him in this thread... He has provided all his contact info..

[Maholli]

If you have issues with some of his people in the store, than contact Freddy and discuss it with him.. Go back to the first post and write down his contact info, and call him.. This thread was supposed to be about the industry and questions for Freddy.. Im not sure why your other posts shouldn't be removed...

[Red Rider]

Originally Posted by isszaitalia12

I wasnt trying to bash freddy him self the issue is with these people in the store.... He is trying to sell a good business but he has people in the sotres making HIM look bad and that is why all these people on here are bashing him and his name... and i have the same problem as many of these people we were told alot and i am sure come a year from now... WHAT they promised us and told us is goign to be all BS...

Keep reading...there are others on here who have had a great experience and deal from Freddy.

[Twincam]

Originally Posted by Maholli

If you have issues with some of his people in the store, than contact Freddy and discuss it with him.. Go back to the first post and write down his contact info, and call him...

Lets quit making this thread any longer, give Freddy a call himself and I'm sure you both will be able to sort out your husbands "problem".

I believe 516-795-6400 Ext 133 is his number...

[Maholli]

Originally Posted by Red Rider

Agreed. Specific questions, concerns, or issues with Crazy Freddy can be discussed via PM. Bashing of sponsors won't be tolerated...

Originally Posted by Maholli

ALSO, any posts that go off topic in this thread will get deleted..

I cleaned out this thread alittle.. The reason being is stated above.. This thread is about questions about the industry.. If anyone is unhappy about the type of deal you got in one of Freddy's stores then take it up with him.. We also have a new section for that topic as well.. Seller Feedback Thread -

[CrazyFreddy]

CRAZY FREDDY'S MOTORSPORTS LONG ISLAND :: LONG ISLANDS SOURCE FOR NEW AND USED MOTORCYLES and MORE.

[tk11702]

I purchased a new leftover 20007 SeaDoo RXP last week from Crazy Freddy's. I would like to share my experience with the dealership here. It was not the smoothest transaction but my direct interaction with Freddy has made it a lot more pleasant. First off, I specifically told the salesman that if I was to purchase the jet ski that I needed them to put it the water for me. I live in a waterfront home and have no need for a trailer and did not want to purchase one nor did I want to pay a delivery fee. The salesman assured me that would not be a problem as long as we did a deal that day. I was not even sure that I wanted to purchase the ski as I was just browsing. I was outside thinking about it and then I met Freddy. He was a gentleman and gave me a great deal. After speaking with him for 5 minutes I was sold. After the paper work was signed I was told the it would not be possible to put the ski in the water for me, "perhaps I could borrow a friends trailer?" was the salesman suggestion. I felt sort of cheated. I saw Freddy walking by and figured let me tell him about my problem. He knew nothing about the trailer agreement I had with the salesman. He kindly informed me that their driver had gone home for the day, and offered to lend me a trailer. I was blown away by his offer. I borrowed the (brand new) trailer and returned it later that day. I was happy, but the next day I got a call from the finance guy saying that a mistake was made and the promo I was promised was not valid on my purchase. I was dazzled as I had the interest rate and terms in writing. I told them to come pick up the ski as this was not acceptable to me. Later that day I got a call from Freddy and he told me he straightened everything out. I don't know for sure if this was indeed done as I have not received my first bill yet. I will let you guys know. In my opinion Freddy is a stand up guy that works hard to grow his business. There was hiccups in the process but in my opinion it's how you handle them that counts. Will let you guys now how it works out.

[CrazyFreddy]

I glad you are happy.

The salesman shouldn't have promised delivery without checking with management first......

The finance promo ended on the 13th of july. I was the one that made the mistake of quoting you the finance promo on the 15th when you were @ the store. my finance manager did not catch my mistake.

I spoke with Sea-Doo and they honored what I promised you. If your bill is incorrect, please let me know right away. I have Sea-Doo's promise that they will honor it in writing and I do not expect any problems.

Enjoy the ski and thanks for the business...


Freddy

[LoopyLee]

Originally Posted by globehopperz

Have always wondered how a dealership works. Do you have to purchase your units and merchandise from the manufacturer at a set price and then resell them? Or, do you (as an authorized dealer) order as needed then pay the manufacturers once you have made the sale?

How does that process work? I don't have a clue.

Originally Posted by CrazyFreddy

We have 2 order periods a year. We need to be correct when we order.

The deliveries come in pretty much throughout the year regardless if they are sold or not. The factory gets paid as they ship the units. Most dealerships have inventory financing (Floor Plan)

Freddy.. These are from right back at the beginning of this thread and I'm curious about how it works too..

You said you need to be correct with numbers when you place your orders with the manufacturers.. How the heck do you decide how many bikes to order, do you base it on previous years sales and do you increase on that number a bit so you can sell more, but not too much, so you dont have too many older models still in the showroom when new models come out.. Also what happens if you dont order enough of a particular model, and 'run out' as it were?

Do you take things like econonic climate into consideration when placing your orders? And has the current economic climate affected business for you?

Lastly (for now).. How do you decide which new models to stock? After all you only have so much floor space/storage and there are lots of new models launched every year..

[CrazyFreddy]

Originally Posted by LoopyLee

Freddy.. These are from right back at the beginning of this thread and I'm curious about how it works too..

You said you need to be correct with numbers when you place your orders with the manufacturers.. How the heck do you decide how many bikes to order, do you base it on previous years sales and do you increase on that number a bit so you can sell more, but not too much, so you don't have too many older models still in the showroom when new models come out.. Also what happens if you don't order enough of a particular model, and 'run out' as it were?

Do you take things like economic climate into consideration when placing your orders? And has the current economic climate affected business for you?

Lastly (for now).. How do you decide which new models to stock? After all you only have so much floor space/storage and there are lots of new models launched every year..

We look at prior year sales, Current inventory levels, and forecast sales when we place orders.

We have been right often, and also wrong. Most OEM's change their sport bike line up every two years. This makes it very difficult to realize what's hot and what's not.

Sales this year have been running even between the 4 Major OEMS, where last year Suzuki ad Honda led the way.

The credit market has hurt sport bike sales, while watercraft and cruisers have done extremely well.

Yamaha has been aggressive in approving customers, while Suzuki, Kawi, and Honda have been more conservative.

It's going to be interesting to see how this whole market pans out over the winter and into next spring....

[-Z-]

All I want to know is....

Does Freddy wear that costume when he's at the dealership?!??