| Re: Help Wow, I was gonna recommend CycleGear, but I work there and I felt it might be kinda taken the wrong way, like I'm just trying to recommend them since I work there.
I've always thought our prices are pretty good and we guarantee the lowest price in the area, but we don't compete with online sellers. But the best thing I think is the 100% customer satisfaction guarantee. You don't have to worry about the warranty on anything you buy from there, because if you ever have an issue with something you buy that you feel might be warranty-related, just bring it back and CycleGear will take care of it. That's not just the store I work at, it's the company's policy at all of it's stores. Also, most places if you want to try something that they don't have, you have to order it and you're kinda stuck with it once you order it. With CycleGear you're still required to put down a 50% deposit, but there's no obligation to buy and the deposit is refundable if you decide not to get the ordered item. Wrong size, don't like it, found something better in the meantime...doesn't really matter why. Hell, I don't even ask people why anymore. If they say they don't want it, that's that. We just put it out on the floor for regular retail, and see about either getting the customer what they do want or refunding them their money.
Anyway, just saying what I think about my company. |