[NSX81231]

So my girlfriend recently decided she was going to be selling her bike. The current market value on the bike is no more than 6000 if that on a 2007 Kawasaki zx600. I proceeded to ask her what she owed on the bike and she said around 13000. I couldn't even begin to understand how she could owe 7k MORE than the bike is worth. I understand about depreciation, but what I couldn't understand is how after 2 years she still owed 13k for a bike that cost 9k new. I told her to bring me the sales contract to see what the hell she got herself into. What I saw was nothing short of a scam job.

1,899.00 for "theft etch" 5 years and only 5 grand towards the new purchase of a bike?! The salesman told her SHE WAS REQUIRED to have it since it was a new bike. It was also presented to her as FULL COVERAGE, not as bike replacement coverage (which even that it wasn't.)

Next, they tacked on two B.S. charges, 1497.00 for a "SERVICE WARRANTY", 295.00 for "elite membership"

They charged her 600 dollars for a crappy vega altura helmet, 495.00 + 219.95 for an Icon jacket and phoenix leather gloves both of which the salesperson "Drew Z" said would be included for free, instead she has a SECOND loan on her "accessories" for 3968.98 in addition to the original 13k loan on the bike.

She most definitely is to blame, because of her neglect to question these ridiculous additional charges, and walk away all together from a deal that was clearly designed to screw the customer. The sales person most definitely took advantage of her. If you are even CONSIDERING buying anything from this place BE WARE, I have posted copy's of the original sales contract so you know what to look for, and where to find these absurd extra costs.

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[Jetpilot07]

wow, what a sham job

[jazzy]

Thats disgusting

[shakey1378]

wow

this is the crap that gives dealers a bad name and makes my job harder. i wonder what freddy will say about this. i know there are people here who have dealt with crazy freddies and had good experiences. but this is bordering on insanity around 4k just for accessories. i have all top notch kit and i might be wearing about 2k fully suited up in leather and armor.

freddy,

not for nothing. its your business. im sure its not the only time something like this happened at your store. you should really keep a tighter eye on what your managers and salespeople are doing. that is if you give a damn about your reputation. i work at a car dealership and its bad enough the minute people hit the door they got there guard up and its because of dealerships like yours that a salesperson can take advantage aslong as someone is excited and not looking at what they are signing. while you sales guy is getting over and getting a fat comission he is screwing you out of repeat and referral business.

just think for every happy customer you may gain 5 others but for each unhappy customer you will lose many more than that cause bad news travels faster

[dmack]

No drinks, no dinner, just a screwing...LAME!

I'll never shop there.

[rokitt51]

Dude thats your girls fault, but for a dealer to just take someone just because. Thats a bunch of BS. Sorry to hear that.

[shakey1378]

Originally Posted by rokitt51

Dude thats your girls fault, but for a dealer to just take someone just because. Thats a bunch of BS. Sorry to hear that.

unfortunately...this guy is absolutely right. you wont see any of her money back.

[scorpi810]

Before everybody flames Crazy Freddy lets remeber that his sales staff is only selling the products that his vendors are providing. If I am not mistaken then her signature (wich is covered up) is on the invoices that clearly state what she was being charged, there are no hidden charges here. Freddy's staff did no wrong; they did their job. Its the false spread of word that so and so screwed me is what makes our (shakey and mine) jobs harder because people think dealers are out to screw everyone. Just so everyone knows, we arent. No matter how ridiculous you think the price was for the gear she got that was their price and she signed for it. Sorry nsx but freddy didnt screw your girlfriend, she screwed herself by not reveiwing what she was signing or even bringing some one along that would understand the paperwork. I would look at the facts closer before you flame freddy, he may be the only one left that will sale anyone a bike after all this economic crunch is over with.

[Maholli]

Originally Posted by scorpi810

Before everybody flames Crazy Freddy lets remeber that his sales staff is only selling the products that his vendors are providing. If I am not mistaken then her signature (wich is covered up) is on the invoices that clearly state what she was being charged, there are no hidden charges here. Freddy's staff did no wrong; they did their job. Its the false spread of word that so and so screwed me is what makes our (shakey and mine) jobs harder because people think dealers are out to screw everyone. Just so everyone knows, we arent. No matter how ridiculous you think the price was for the gear she got that was their price and she signed for it. Sorry nsx but freddy didnt screw your girlfriend, she screwed herself by not reveiwing what she was signing or even bringing some one along that would understand the paperwork. I would look at the facts closer before you flame freddy, he may be the only one left that will sale anyone a bike after all this economic crunch is over with.

[shakey1378]

Originally Posted by scorpi810

Before everybody flames Crazy Freddy lets remeber that his sales staff is only selling the products that his vendors are providing. If I am not mistaken then her signature (wich is covered up) is on the invoices that clearly state what she was being charged, there are no hidden charges here. Freddy's staff did no wrong; they did their job. Its the false spread of word that so and so screwed me is what makes our (shakey and mine) jobs harder because people think dealers are out to screw everyone. Just so everyone knows, we arent. No matter how ridiculous you think the price was for the gear she got that was their price and she signed for it. Sorry nsx but freddy didnt screw your girlfriend, she screwed herself by not reveiwing what she was signing or even bringing some one along that would understand the paperwork. I would look at the facts closer before you flame freddy, he may be the only one left that will sale anyone a bike after all this economic crunch is over with.

agree with everything you say here with one "but"

at some point you have to draw a line between profit and extortion. while totally legal in this case still leaves a bad taste in your mouth. granted i go to work to make as much money as i can but i will do so honestly or not at all...

i dont even blame freddy for this either he's partially a victim here...

[spina220]

Ok, yes she should have checked the paperwork before she signed anything, but that is riding the borderline of a shady move. Just because they knew she probably wouldn't check and get away with it does that make it right? If I went to buy a bike that was 9 grand and saw all that other crap on the bill I would freak the f*** out on whoever that salesman was and walk out never to buy a bike from them. But hey they do say a sucker born every minute makes the world go around.

[lanbrown]

Originally Posted by shakey1378

agree with everything you say here with one "but"

at some point you have to draw a line between profit and extortion. while totally legal in this case still leaves a bad taste in your mouth. granted i go to work to make as much money as i can but i will do so honestly or not at all...

i dont even blame freddy for this either he's partially a victim here...

How was it extortion? She could have left the deal at anytime.

Rather than jumping on the flame Freddy bandwagon only two people were there; not a single one is on this site. So how do you know that she was ripped off? You cannot prove or disprove it; you have a story from a third-party.

[.OrgOwner]

Amazing, here we go again. - This guy has come in and his first post is a slammer. Alarm bells are ringing.

[CBR929RE]

Originally Posted by scorpi810

Before everybody flames Crazy Freddy lets remeber that his sales staff is only selling the products that his vendors are providing. If I am not mistaken then her signature (wich is covered up) is on the invoices that clearly state what she was being charged, there are no hidden charges here. Freddy's staff did no wrong; they did their job. Its the false spread of word that so and so screwed me is what makes our (shakey and mine) jobs harder because people think dealers are out to screw everyone. Just so everyone knows, we arent. No matter how ridiculous you think the price was for the gear she got that was their price and she signed for it. Sorry nsx but freddy didnt screw your girlfriend, she screwed herself by not reveiwing what she was signing or even bringing some one along that would understand the paperwork. I would look at the facts closer before you flame freddy, he may be the only one left that will sale anyone a bike after all this economic crunch is over with.

taking advantage of an ignorant customer is one thing. those bills seems like they just wanted to make every dollar they could and really shove it up her rear without even a reach around.

come on $180 for a battery tender. no sorry that's just wrong. that thing must cook me breakfast, tickle my balls and clean up after for me to pay that much.

[Maholli]

If you sign the papers and agree to the terms, how can you then say you were screwed.

[CBR929RE]

Originally Posted by Maholli

If you sign the papers and agree to the terms, how can you then say you were screwed.

because taking advantage of a customer who doesn't know better is called screwing them. $1500 for engraving, that's a screw job. sure the accessories they might point out the list price but the engraving is beyond belief.

[Maholli]

How is anybody gonna go a spend 10k plus on a new bike and not "know better"? Its the responsibility of the buyer to make sure they are properly informed before making a large purchase like that, if they didn't "know better" than they shouldn't be trying to buy a new bike.. I agree that some of that stuff is a joke but really she didn't have to sign anything or purchase anything but in the end she agreed to everything and signed the dotted line..

[shakey1378]

Originally Posted by lanbrown

How was it extortion? She could have left the deal at anytime.

Rather than jumping on the flame Freddy bandwagon only two people were there; not a single one is on this site. So how do you know that she was ripped off? You cannot prove or disprove it; you have a story from a third-party.

yup, bad choice of wording i should have said "over charged"

extortion is a lil harsh. eitherway i am not flaming freddy i think he needs to keep an eye on what his guys are doing. freddy has always been quick to clear up an issue in here.

[CBR929RE]

Originally Posted by Maholli

How is anybody gonna go a spend 10k plus on a new bike and not "know better"? Its the responsibility of the buyer to make sure they are properly informed before making a large purchase like that, if they didn't "know better" than they shouldn't be trying to buy a new bike.. I agree that some of that stuff is a joke but really she didn't have to sign anything or purchase anything but in the end she agreed to everything and signed the dotted line..

I think you need to read it again. It's not a question of being ripped off on the actual bike purchase. People get ripped off on bike/car purchases all the time. She got taken on all extra stuff. granted you do have to put most of the blame on her but I know bike shops around here would be happy to convince new riders to buy gear that they'd give them a discount not charge full list price.

Originally Posted by shakey1378

yup, bad choice of wording i should have said "over charged"

extortion is a lil harsh. eitherway i am not flaming freddy i think he needs to keep an eye on what his guys are doing. freddy has always been quick to clear up an issue in here.

we can blame him for hiring an asshole but if you look at it from the business side of it he did a good job. and all within the law.

[sheepofblue]

Originally Posted by .OrgOwner

Amazing, here we go again. - This guy has come in and his first post is a slammer. Alarm bells are ringing.

True but he did post up evidence unlike many that come on to malign someone

Sadly this is not unique but as stated above not everyone acts like this. Also this was 5 years ago during a time I believe Freddy himself stated there was some issues. There is a local dealer here that has done that kind of stuff for 20 years They were only surpassed by the ex-dealer who doubled the price on kerosene heaters during an ice storm. Of course he is no longer here as the local radio/tv stations responded by giving free advertisement to anyone not charging over list during the storm (went for a week or so) That dealer and a couple of others selling heaters went under after that. Contrast that to the dealer I go to that is family run and while not cheap all the prices are fair and the service is excellent. They recently expanded.

[scorpi810]

Hate to break it to you guys but any dealer you buy a car or anything from they try to sale you all kinds of extras to go along with that purchase AT THEIR PRICE whether it be maintenance agreements ("service warranty"); permanent traceable theft stickers, extended warranties and so forth. She did not have to purchase a battery tender, helmet or gloves and what ever else she purchased at the dealer. the stuff she bought is probably priced the same that they sold it to everyone else for. When I bought my bike it was made very clear in the finance office that I wasnt buying extras and i was leaving with my bike for the price that me and my salesman agreed upon. I initialed that i declined each individual thing and signed on the line with my monthly note that was agreed upon. Like Maholli said; its the buyers responsibility to be informed when buying.

[rokitt51]

Originally Posted by shakey1378

agree with everything you say here with one "but"

at some point you have to draw a line between profit and extortion. while totally legal in this case still leaves a bad taste in your mouth. granted i go to work to make as much money as i can but i will do so honestly or not at all...

i dont even blame freddy for this either he's partially a victim here...

Is Freddy the owner of the business? If so i blame him just as much as she is to be blamed! How can he possibly be a victim? Is he tryin to run an honest business or not? Im sure the last word and say so besides the financing institution is his. If it were me i think that i could look at the sales invoices and say "HOLD ON HERE, WE CANT STICK IT TO HER LIKE THIS, THATS BAD FOR MY BUSINESS". thats just me though. Look at what she was charged for that POS head gear! On the other end of the stick, she has to look at herself in the same way, "HOLD ON HERE, WHAT THE HELL IS THIS GUY TRYIN TO DO TO ME????". its easy enough to grab a buyers guide and also to check prices online. I just about gaurantee that when she goes to buy a purse or grocery shoppin she remember that "Hey there was a better deal at Target". 600 bucks for that sh!tty helmet, Com'on. That is Shoei, Arai and Suomy territory and the dealership knew that. theft etch, a requirement. My question to them would be "Isnt that what insurance is for"? I dont know every detail besides what im told, but i know one thing for sure, FREDDY AND HIS SALESMEN KNEW WHAT WAS GOING ON! THEY WERE PUTTIN IT TO HEW DEEP!

[scorpi810]

Originally Posted by rokitt51

theft etch, a requirement. My question to them would be "Isnt that what insurance is for"?

I didnt see anything on the paper that stated that theft etch was required. That is strictly hear say and could have been confused with the dealer saying that full coverage ins. is required with a financed bike.

[WyoJames]

If they are going to complain about it now, she shouldn't have bought it then. I agree that the charges are high but she should have done her research and known how much gear is worth, etc. If they tried to give me a deal like that I would have walked away, plain and simple. The ignorant always claim to be taken advantage of when it's their fault for not being informed.

[scorpi810]

Originally Posted by WyoJames

If they are going to complain about it now, she shouldn't have bought it then. I agree that the charges are high but she should have done her research and known how much gear is worth, etc. If they tried to give me a deal like that I would have walked away, plain and simple. The ignorant always claim to be taken advantage of when it's their fault for not being informed.

[Maholli]

Originally Posted by WyoJames

If they are going to complain about it now, she shouldn't have bought it then. I agree that the charges are high but she should have done her research and known how much gear is worth, etc. If they tried to give me a deal like that I would have walked away, plain and simple. The ignorant always claim to be taken advantage of when it's their fault for not being informed.

[lanbrown]

Originally Posted by scorpi810

I didnt see anything on the paper that stated that theft etch was required. That is strictly hear say and could have been confused with the dealer saying that full coverage ins. is required with a financed bike.

I was looking for that as well. That is why I stated above that only two people were there and neither are on this site. So this is all third-party talk.

We also don't know what here credit was and maybe the best they could do was 18 or 20%. That will take a long time to pay that off.

[ArmyStrong]

If you take advantage of a customer's ignorance to THAT degree, it's just bad business in the long run. Jeesh. Some of you guys are ruthless.

[lanbrown]

There is only one cure for stupidity.

[scorpi810]

Originally Posted by ArmyStrong

If you take advantage of a customer's ignorance to THAT degree, it's just bad business in the long run. Jeesh. Some of you guys are ruthless.

Its not taking advantage of someone if that is your regular price. I was once told that a GOOD DEAL was if the buyer and seller agreed upon the price. She signed agreeing on the price so obviously she thought she got a good deal. I wish Crazy Freddy would reply to this and then the moderators can put this to bed.