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Tire Change Error

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Old 11-13-2008, 7:14 PM
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Tire Change Error

So i took my 954 to have new tires put on. Dunlop D218 ($100 craigslist). Took it to the shop to have them mounted and put on my bike. Went to get something to eat and came back. When i get back i get the "can you come here for a minute". I go into the shop and the whole left side of my bike is JACKED. The frames slider is snapped, mirror is gone, the tank is scraped and then rear fairing is scuffed, I also noticed that there was oil leaking. When the guy went to ride it after putting the tires on he said he went around a corner and the tire slipped out from under him( as in no traction). They are going to fix everything and get a rental car for me as my bike is my everyday ride. Is there anything else i should do?

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Old 11-13-2008, 7:45 PM
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Re: Tire Change Error

Only other thing to do is to be thankful that you are dealing with a decent shop. Here you would be told that it is because your maint was not up or sumthin
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Old 11-13-2008, 7:51 PM
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Re: Tire Change Error

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Only other thing to do is to be thankful that you are dealing with a decent shop. Here you would be told that it is because your maint was not up or sumthin
im more thankful it wasnt me as i have liability insurance so i would have been s.o.l on repairs would have been out of my pocket
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Old 11-13-2008, 8:18 PM
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Re: Tire Change Error

at my local stealer, they have a large sign that says something like they're not responsible in case of fire,theft or damage in any way so you already know i do ALL my work.so all of you are lucky to have a decent stealer
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Old 11-13-2008, 8:20 PM
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Re: Tire Change Error

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Originally Posted by cbr1kfireblade View Post
at my local stealer, they have a large sign that says something like they're not responsible in case of fire,theft or damage in any way so you already know i do ALL my work.so all of you are lucky to have a decent stealer

Thats why i went to motorcycle shop instead of the dealership. Plus the shop was 1/2 the cost for the tire change. They are definitely losing money on this one lol. All jokes aside i am very blessed that they are a stand up group and so far painless. Although this is the beginning let see how it ends
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Old 11-13-2008, 8:30 PM
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Re: Tire Change Error

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Originally Posted by slinky View Post
So i took my 954 to have new tires put on. Dunlop D218 ($100 craigslist). Took it to the shop to have them mounted and put on my bike. Went to get something to eat and came back. When i get back i get the "can you come here for a minute". I go into the shop and the whole left side of my bike is JACKED. The frames slider is snapped, mirror is gone, the tank is scraped and then rear fairing is scuffed, I also noticed that there was oil leaking. When the guy went to ride it after putting the tires on he said he went around a corner and the tire slipped out from under him( as in no traction). They are going to fix everything and get a rental car for me as my bike is my everyday ride. Is there anything else i should do?
Not meaning too be rude, but how old are you? And how much riding experience do you have??

If ANYONE absolutely ANYONE got on my bike without my permision(as in never would it be given in the first place) I would get the law involved and do them!!!!

Of course there would'nt be much traction its a NEW TYRE!!! That guy had no reason to be on your bike....What... so he's saying he was checking it to make sure it was ok, better for him to have an 'off' if he screwed up the tyre change than you!!!

So the garage insurance covers this???? I bet it doesn't and they dont want the bad publicity and chance of being taken to court thats why they're repairing it!!

Sorry but this is sooo out of order!!! Let them repair it...but I would still ask the question after you get it away safely if they are covered to ride your bike!
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Old 11-13-2008, 9:06 PM
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Re: Tire Change Error

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Not meaning too be rude, but how old are you? And how much riding experience do you have??

If ANYONE absolutely ANYONE got on my bike without my permision(as in never would it be given in the first place) I would get the law involved and do them!!!!

Of course there would'nt be much traction its a NEW TYRE!!! That guy had no reason to be on your bike....What... so he's saying he was checking it to make sure it was ok, better for him to have an 'off' if he screwed up the tyre change than you!!!

So the garage insurance covers this???? I bet it doesn't and they dont want the bad publicity and chance of being taken to court thats why they're repairing it!!

Sorry but this is sooo out of order!!! Let them repair it...but I would still ask the question after you get it away safely if they are covered to ride your bike!
I would be 28 and have about 8 years now. I was unaware they rode it til i got back. As i said i went 2 doors down and ate lunch and came back to a broken bike. According to what they said there insurance will take care of it. Also as stated i personaly dont care who pays for it as long as it is not me. Had i left and gone down it would have been out my pocket.
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Old 11-13-2008, 9:24 PM
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Re: Tire Change Error

if a shop was changing tires on my bike I would hope that they drive it to make sure the tires are balanced properly and nothing loose before they give it back. Better their ass then yours. hope it all works out for you
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Old 11-13-2008, 9:25 PM
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Re: Tire Change Error

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if a shop was changing tires on my bike I would hope that they drive it to make sure the tires are balanced properly and nothing loose before they give it back. Better their ass then yours. hope it all works out for you

Thanks bro
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Old 11-13-2008, 10:48 PM
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Re: Tire Change Error

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Originally Posted by cbr1kfireblade View Post
at my local stealer, they have a large sign that says something like they're not responsible in case of fire,theft or damage in any way so you already know i do ALL my work.so all of you are lucky to have a decent stealer
That signs means nothing. It is on their property and their employee was riding it. They are 100% liable. Ever see the sign that a restaurant is not responsible for stolen coats? They sign will not stand up in a court of law.
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Old 11-13-2008, 11:03 PM
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Re: Tire Change Error

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That signs means nothing. It is on their property and their employee was riding it. They are 100% liable. Ever see the sign that a restaurant is not responsible for stolen coats? They sign will not stand up in a court of law.
..i still will always do my own work as you probably do
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Old 11-13-2008, 11:22 PM
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Re: Tire Change Error

There is no reason for a shop to "test" ride a bike after changing the tires. Consult an attorney if your bike isn't repaired to the same condition in a timely manner. I sure as hell hope the shop didn't charge you for the tires or the job...
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Old 11-13-2008, 11:23 PM
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Re: Tire Change Error

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There is no reason for a shop to "test" ride a bike after changing the tires. Consult an attorney if your bike isn't repaired to the same condition in a timely manner. I sure as hell hope the shop didn't charge you for the tires or the job...
Nope i got the tires from elsewhere and the mounting was free well almost lol
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Old 11-13-2008, 11:31 PM
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Re: Tire Change Error

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So the garage insurance covers this???? I bet it doesn't and they dont want the bad publicity and chance of being taken to court thats why they're repairing it!
Any business should have liability insurance covering anything their employees do. I know I always did.
Which is why I don't understand dealers that won't allow test rides on bikes as they should also have insurance for this.
I don't let anybody ride my bikes if I have slicks on them simply because not being DOT approved it can make me liable for their injuries if they have an accident. Other than that, I'll happily let others enjoy my bikes.
But I don't let _anybody_ put a spanner to my bikes or cars.
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Old 11-13-2008, 11:34 PM
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Re: Tire Change Error

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Any business should have liability insurance covering anything their employees do. I know I always did.
Which is why I don't understand dealers that won't allow test rides on bikes as they should also have insurance for this.
I don't let anybody ride my bikes if I have slicks on them simply because not being DOT approved it can make me liable for their injuries if they have an accident. Other than that, I'll happily let others enjoy my bikes.
But I don't let _anybody_ put a spanner to my bikes or cars.
I will find out more tomorrow as they offered me a rental car as well so i will go by tomorrow and see what they have found. As a rental is nice but not needed. As long as the kid gets his owies fixed ill be more than happy. Accidents do happen its what you do to recover from it that makes the difference. Im sorry whats a "spanner"
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Old 11-13-2008, 11:39 PM
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Re: Tire Change Error

Hmmm...I guess it'd be a wrench to you :-)
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Old 11-14-2008, 11:46 AM
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Re: Tire Change Error

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if a shop was changing tires on my bike I would hope that they drive it to make sure the tires are balanced properly and nothing loose before they give it back. Better their ass then yours. hope it all works out for you
You "drive" a car and you "Ride" a bike!!

Any garage worth its salt will have a correctly calibrated machine to balance your wheels when you get new tyres.....You dont need some "fly-boy" to take it for a spin

Sorry if you all think I'm out of order but my machine cost ME a lot of money and I didn't buy it for "joy-riders". Surely you must think the same
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Old 11-14-2008, 12:11 PM
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Re: Tire Change Error

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That signs means nothing. It is on their property and their employee was riding it. They are 100% liable. Ever see the sign that a restaurant is not responsible for stolen coats? They sign will not stand up in a court of law.
Actually it will hold up in court, BUT they need to have you sign something saying that you saw and read the sign. Unfortunately, many shops that have that sign, have the acknowledgment in small print on the forms you sign when you drop off the bike. Most people just sign it without looking twice. Personally, if I went into a shop that had that sign, I'd turn right back around and get the hell outta there.

Sorry about your bike man. That sucks. As someone said, the whole "test" ride thing sounds fishy to me. I've been riding on and off for like 20 years and I've never had a shop take my bike for a test ride after putting new tires on. They have machines that check the balance and all that so they don't need to ride it.

If it makes you feel any better, several years ago, I had my bike in a shop for the 600 mile checkup thing and they drained the oil to change it and forgot to put more back in. I kid you not, they gave me back my brand new bike with no oil and I drove off like that. Luckily I noticed right away. I ended up getting a free extended warranty out of the deal.

Needless to say, I do almost everything myself now.

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Old 11-14-2008, 12:51 PM
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Re: Tire Change Error

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Actually it will hold up in court, BUT they need to have you sign something saying that you saw and read the sign. Unfortunately, many shops that have that sign, have the acknowledgment in small print on the forms you sign when you drop off the bike. Most people just sign it without looking twice. Personally, if I went into a shop that had that sign, I'd turn right back around and get the hell outta there.

Sorry about your bike man. That sucks. As someone said, the whole "test" ride thing sounds fishy to me. I've been riding on and off for like 20 years and I've never had a shop take my bike for a test ride after putting new tires on. They have machines that check the balance and all that so they don't need to ride it.

If it makes you feel any better, several years ago, I had my bike in a shop for the 600 mile checkup thing and they drained the oil to change it and forgot to put more back in. I kid you not, they gave me back my brand new bike with no oil and I drove off like that. Luckily I noticed right away. I ended up getting a free extended warranty out of the deal.

Needless to say, I do almost everything myself now.
Yeah come tax time my buddy and i are going to buy a mounter a balancer to save money in the long run. As far as normal service work fluids chain i do myself. Im not currently equipped to do tires or engine repairs. As far as the shop guy riding my bike i was unaware it was going to take place until after the fact.I guess i assumed (which is my fault) they would mount and balance and that was it. I at no time was asked or gave permission to TEST ride my bike after the work was compelted. But i still have to say at this point as it is not over yet they are being stand up about it and not trying to pull some BS to get out of it. I will see though, people do change there minds i hope for their sake they dont. I appreciate everyones comments

On another note the fine print on service order says:
You and your employees may operate above vehicle for purposes of testing, inspection or delivery at my risk. It is also understood that you will not be held responsible for loss or damage to vehicle or articles left in vehicle in case of fire, theft or any other cause beyond your control.

Great thing is i never signed it lol so even if they tried anything they never received my signature prior to doing the work

Last edited by slinky : 11-14-2008 at 12:57 PM. Reason: more info to add
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Old 11-14-2008, 1:45 PM
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Re: Tire Change Error

I hope it all turns out sun shiney for you mate. Think it just goes to show what can go wrong, when its not you on the bike....Glad they're sorting it out for you.

Keep us all posted
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Old 11-14-2008, 1:49 PM
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Re: Tire Change Error

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I hope it all turns out sun shiney for you mate. Think it just goes to show what can go wrong, when its not you on the bike....Glad they're sorting it out for you.

Keep us all posted
Thanks jazzy and to all who provided constructive criticism as hearing good and bad is how we can learn
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Old 11-14-2008, 6:33 PM
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Re: Tire Change Error

So i just went by the shop to see what was up. Talked to the owner. They are going to replace ALL my plastic with the 954 repsol kit. They are going to get a new tank to match. They are also going to give me a Yosh RS3 bolt on instead of the rental car for the first week as i have a vehicle to borrow. So if they come through on what they are saying like a dummy ill keep going back. (well for parts anyways) Just simply for the fact they righted a wrong the best way they could.
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Old 11-14-2008, 6:41 PM
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Re: Tire Change Error

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So i just went by the shop to see what was up. Talked to the owner. They are going to replace ALL my plastic with the 954 repsol kit. They are going to get a new tank to match. They are also going to give me a Yosh RS3 bolt on instead of the rental car for the first week as i have a vehicle to borrow. So if they come through on what they are saying like a dummy ill keep going back. (well for parts anyways) Just simply for the fact they righted a wrong the best way they could.
Nice one Slinky !!!!! Cool !!
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Old 11-14-2008, 6:42 PM
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Nice one Slinky !!!!! Cool !!
Thanks Jazzy im am SOOOOOOO STOKED its what i was wanting to do now its free. So at least a positive is coming out of it all
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Old 11-14-2008, 9:17 PM
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Re: Tire Change Error

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Originally Posted by slinky View Post
They are going to replace ALL my plastic with the 954 repsol kit.
Where does a 954 Repsol kit come from?
Sounds like they're really making the effort although how they'll convince their insurance to replace the whole lot I have no idea :-)
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Old 11-14-2008, 9:22 PM
  #26
 
Join Date: 10-31-2008
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Re: Tire Change Error

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Originally Posted by bladeracer View Post
Where does a 954 Repsol kit come from?
Sounds like they're really making the effort although how they'll convince their insurance to replace the whole lot I have no idea :-)
aftermarket same as what was on there. He told me today that he wasnt going through his insurance as it was cheaper for him to fix it then pay the deductible and use the insurance. Specially since his insurance doesnt cover a rental that would come literaly out of his pocket. like i was saying earlier i would go back just simply for their willingness to right a wrong. Thanks blade
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Old 11-14-2008, 9:51 PM
  #27
 
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Re: Tire Change Error

He's got some messed up insurance if it's cheaper not to use it.
And I would have thought any vehicle-oriented business insurance would have to include rental.
I have to agree that he sounds like he's worth hanging on to :-)
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Old 11-14-2008, 10:08 PM
  #28
 
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Re: Tire Change Error

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Originally Posted by bladeracer View Post
He's got some messed up insurance if it's cheaper not to use it.
And I would have thought any vehicle-oriented business insurance would have to include rental.
I have to agree that he sounds like he's worth hanging on to :-)

i think i will learn to use a "spanner" but as for parts and what not ill go to him lol
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Old 11-14-2008, 10:26 PM
  #29
 
Join Date: 01-05-2008
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Re: Tire Change Error

Quote:
You "drive" a car and you "Ride" a bike!!
you spell tyres and I spell tires, it doesnt really matter, just depends on what side of the river your from.

Quote:
Any garage worth its salt will have a correctly calibrated machine to balance your wheels when you get new tyres.....You dont need some "fly-boy" to take it for a spin
I work for a very reputable auto dealer in my area who spends a **** load on "correctly calibrated equip." and then a **** load more to maintain that equip. On top of that we have some great techs but at the end of the day we are all human and make mistakes; thats why we test "drive" our vehicles before releasing them to a customer. A local Harley dealer had to send techs to our dealership to tighten some bolts on an employees chopper after a tire change.
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Old 11-15-2008, 1:35 AM
  #30
 
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Re: Tire Change Error

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Originally Posted by scorpi810 View Post
you spell tyres and I spell tires, it doesnt really matter, just depends on what side of the river your from.



thats why we test "drive" our vehicles before releasing them to a customer.

Im thankful they did.
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