Re: Mac lovers
And Dell's customer support has gone from OK to crap in the last couple of years, and that's a big thing for me I gotta have good service.
It seems that there shipping times have really fallen off too. There was a time when it would take 5 days from order to delivery for a PC or laptop to get to me, but when I finally stopped doing business with them it was around 2 weeks on average.
I never had real problems with the hardware though I'll give them that (desktops, servers, and laptops) and my users are especially hard on the laptops. I think in 5 years I had like 1 bad power supply (PC), 1 bad CDRW (PC), 2 bad tape dives (servers), and one bad LCD panel (laptop). Not too bad considering all the stuff we bought from them.
For the last year and a half we've been buying Compaq desktops and server, and IBM laptops from CDW, IBM laptops arn't exactly low comapred to others but they are well put together, best damn laptop keyboards in the world too. Plus we get very good customer service from CDW.
I'm not even supposed to be here. I'm just "Crewman Number Six." I'm expendable! I'm the guy in the episode who dies to prove how serious the situation is! I've gotta get outta here!
Last edited by BigDaddyJ; 07-14-2004 at 2:07 PM.