DO NOT USE DHL - Honda Motorcycles - FireBlades.org
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post #1 of 26 Old 02-23-2006, 8:24 PM Thread Starter
 
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DO NOT USE DHL

this is ridiculous

If you have an option do not use DHL as a carrier. I have had minor issues with delivery before as well as my wife's employer using them for paycheck delivery, but this takes the cake

DHL attempted delivery yesterday, 2/23, and did not leave the package since a signature was required. I stayed home today to receive the package. At 5pm i checked the status of the delivery on the website, it stated it was on the truck for delivery. At 7pm i checked the status again, it now reads Scheduled for Delivery. So i called the DHL number, spoke to a rep and she told me that the office in my area was closed and that the driver could not deliver the package because he is only allowed to drive a certain number of hours a day. So he turned around and went home.
I was told that I could not file a complaint until tomorrow and that I had to wait for the package again, signature required
I asked why something like this would happen, her reply - we are a UNION SHOP
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post #2 of 26 Old 02-23-2006, 8:35 PM
 
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Re: DO NOT USE DHL

Unions suck. I used to be in one. They can make you a lazy good for nothing but then again all the $$ I paid over some years and we still were closed down.

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post #3 of 26 Old 02-23-2006, 8:58 PM
 
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Re: DO NOT USE DHL

DHL is lame. Same delivery problems, didn't hear about the union though. They ended up leaving a $400 digital camera on my front porch. The label even clearly displayed the contents of the package.
When the camera had to be returned I had problems figuring out how to ship it back with DHL so I went to UPS. The packing material they used was heavy paper...sub par.
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post #4 of 26 Old 02-23-2006, 9:11 PM
 
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Re: DO NOT USE DHL

A shot from the hip, but I'd guess DHL could pay the overtime for the union shop, but decide not to.



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post #5 of 26 Old 02-23-2006, 9:19 PM
 
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Re: DO NOT USE DHL

Unions are past their usefulness. Ask Ford, GM, and Chrysler.
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post #6 of 26 Old 02-23-2006, 9:35 PM
 
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Re: DO NOT USE DHL

Don't ask me about DHL, they lost that set of RC wheels I had for sale here, the one and only time I used those ****ers and they lose the package
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post #7 of 26 Old 02-23-2006, 9:58 PM
 
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Re: DO NOT USE DHL

Quote:
Originally Posted by Mattress
Don't ask me about DHL, they lost that set of RC wheels I had for sale here, the one and only time I used those ****ers and they lose the package
sorry man... It was even my suggestion.
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post #8 of 26 Old 02-23-2006, 10:06 PM
 
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Re: DO NOT USE DHL

I haven't had a problem with them yet..

Fedex on the other hand has delivered to the wrong house(on the wrong street even, but he did get the number on the house right) left live crickets(we have a Bearded Dragon in case you are sitting there wondering why the hell crickets are being delivered to my house) on my porch to become cricketcicles in 20 degree weather after he didn't even knock on the door and I was home all day. Left other packages sitting at the end of my house in front of the door to the garage sticking out enough that my deck didn't keep it dry in the rain.. I hope to meet my local Fedex guy one day so I can tell him what a ****head he is and how I hope the mulitple complaints I have made against him eventually cost him his job...

Oh yeah, did I say I haven't had a problem with DHL yet? They have been on time, made sure to bang on the door when they could here the music form in the house so it got my dogs attention an I answered the door to a very patient delivery guy. Hope they get better for the rest of you.
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post #9 of 26 Old 02-23-2006, 10:25 PM
 
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Re: DO NOT USE DHL

They all screw up on occasion but while I have never used DHL, I've heard a lot of negative comments about them.

UPS destroyed a set of motorcycle title paperwork on us one time. They sent us the shredded letter package (UPS supplied) with a note that said "Sorry, we damaged the contents." When I say shredded, I mean shredded, and the title was gone. I think there was a 1/4 inch corner left.
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post #10 of 26 Old 02-23-2006, 10:57 PM
 
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Re: DO NOT USE DHL

I wouldn't use DHL to send something to my worst enemy. They came to our house twice last year needing directions for a house number a block down on our flat, straight street. At my former employer, DHL would only deliver before normal business hours, before sunrise, yada yada, requiring a signature. The UPS guy that delivers to my house let me know he rides sportbikes too when my motorcycle tires arrived. On time. As usual. And with a tracking number. DHL is for people who couldn't make it delivering pizzas.
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post #11 of 26 Old 02-23-2006, 11:34 PM
 
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Re: DO NOT USE DHL

I use fedex everyday. no problems. of course i bought the guy a bottle of jonny walker for x-mas . I do hate how they switched to fedex kinkos and let go most of their good people at the stores. they hired lower paid lower quality people to man the counter. i was sad to see them go i knew them for some time and was always taken care of.
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post #12 of 26 Old 02-23-2006, 11:54 PM
 
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Re: DO NOT USE DHL

Quote:
Originally Posted by nhfirefighter13
They all screw up on occasion...
UPS and FEDEX have NEVER lost, damaged, misplaced any package of mine, and I've probably sent a couple hundred between the two of them. DHL can burn in hell, I get pissed every time I see a DHL truck.
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post #13 of 26 Old 02-24-2006, 12:40 AM
 
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Re: DO NOT USE DHL

Quote:
Originally Posted by Mattress
UPS and FEDEX have NEVER lost, damaged, misplaced any package of mine, and I've probably sent a couple hundred between the two of them.
I have a FedEx screw-up story, also, from when I was trying to ship Jetbdude his Jardine exhaust.
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post #14 of 26 Old 02-24-2006, 1:03 AM
 
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Re: DO NOT USE DHL

I ship about $4 million in product a year from my work, UPS has been the most reliable. FedX the worst. Havent tried DHL.
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post #15 of 26 Old 02-24-2006, 2:36 AM
 
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Re: DO NOT USE DHL

Truth: It is not the union, the management agreed to the contract. Then when they agreed to the absurd conditions they did not staff to compensate.

Must obey the sheep dog
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