DO NOT USE DHL
this is ridiculous
If you have an option do not use DHL as a carrier. I have had minor issues with delivery before as well as my wife's employer using them for paycheck delivery, but this takes the cake
DHL attempted delivery yesterday, 2/23, and did not leave the package since a signature was required. I stayed home today to receive the package. At 5pm i checked the status of the delivery on the website, it stated it was on the truck for delivery. At 7pm i checked the status again, it now reads Scheduled for Delivery. So i called the DHL number, spoke to a rep and she told me that the office in my area was closed and that the driver could not deliver the package because he is only allowed to drive a certain number of hours a day. So he turned around and went home.
I was told that I could not file a complaint until tomorrow and that I had to wait for the package again, signature required
I asked why something like this would happen, her reply - we are a UNION SHOP