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post #1 of 9 Old 04-27-2006, 7:27 AM Thread Starter
 
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I HATE Dell!



Within the last month I've had to replace a hard drive, two sticks of memory, had a memory slot go south, two fans(in separate servers) let go, and the tape library locks up and requires a reboot just about every day for the last week. All of this is in different servers of different age(all under 4yrs old) and all at the same client. I'd really like to do something more productive than maintain POS hardware and sit on the phone with them for hours on end trying to get replacement parts every time I go out there

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post #2 of 9 Old 04-27-2006, 8:44 AM
 
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Re: I HATE Dell!

Quote:
Originally Posted by ND4SPD


Within the last month I've had to replace a hard drive, two sticks of memory, had a memory slot go south, two fans(in separate servers) let go, and the tape library locks up and requires a reboot just about every day for the last week. All of this is in different servers of different age(all under 4yrs old) and all at the same client. I'd really like to do something more productive than maintain POS hardware and sit on the phone with them for hours on end trying to get replacement parts every time I go out there

I won't work on Dell stuff (fortunately, I don't have to any longer, as my last Dell client finally moved to all IBM last month). Dell's support is a total joke and the people they send out for Priority support rarely know anything about the particular model they need to repair and usually don't have the correct docs/parts even though the incident call has all of the pertinent information.

I wouldn't trust any of my data on their hardware . . .
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post #3 of 9 Old 04-27-2006, 12:19 PM
 
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Re: I HATE Dell!

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Originally Posted by abtech
I wouldn't trust any of my data on their hardware . . .
I'm finding that out the hard way...
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post #4 of 9 Old 04-27-2006, 12:22 PM
 
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Re: I HATE Dell!

One HDD?? You're lucky I've replace like 3 HDD's, 5-ish DVD burners a CMOS battery and now got a system that was FULL of problems out of the box. To the point where I did a format and re-install and now have to let it run recording out the office window til next week to see if it can not crash.
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post #5 of 9 Old 04-27-2006, 1:02 PM Thread Starter
 
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Re: I HATE Dell!

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Originally Posted by MrX954
One HDD?? You're lucky I've replace like 3 HDD's, 5-ish DVD burners a CMOS battery and now got a system that was FULL of problems out of the box. To the point where I did a format and re-install and now have to let it run recording out the office window til next week to see if it can not crash.
I was strictly talking about servers. Don't even get me started on their PC's.
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post #6 of 9 Old 04-27-2006, 1:05 PM
 
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Re: I HATE Dell!

Quote:
Originally Posted by ND4SPD
I was strictly talking about servers. Don't even get me started on their PC's.
STUPID! STUPID! STUPID! STUPID! STUPID!

Okay I'm dumb, you win.
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post #7 of 9 Old 04-27-2006, 1:18 PM
 
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Re: I HATE Dell!

geeks
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post #8 of 9 Old 04-27-2006, 1:32 PM
 
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Re: I HATE Dell!

butcher

Must obey the sheep dog
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post #9 of 9 Old 04-27-2006, 1:43 PM
 
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Re: I HATE Dell!

Dell used to be cool(er) than the others because of their standards and support. But then everyone else got better and Dell either stayed put, or just got a little bit worse.
Now all they have is mediocre products and services.

No this tire hunted Mary down! This tire murdered Mary!
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