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post #1 of 17 Old 12-05-2006, 10:01 AM Thread Starter
 
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Thanks a lot, PayPal

My lovely wife, an inexperienced PayPal user, made payment on Saturday for some gifts she was buying, for $375.00.

Less than 10 minutes later, I went to my account to review the transaction, and found that she had slightly misspelled (by one letter) the email address of the seller. So I cancelled the transaction and re-sent it to the right address.

Did PayPal alert her that there was no account under that other name? Nope. Why not? Shouldn't they know who has a PayPal account and who doesn't, and not allow you to send it to some phantom e-mail address?

It cancelled the payment as I requested, but still took the funds from our account and placed a "hold" on the transaction, presumably to sit on my money for a few days before returning it to my account. Pretty ridiculous, IMO.

Be careful when entering the address of the entity to whom you are sending payment!
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post #2 of 17 Old 12-05-2006, 10:05 AM
 
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Re: Thanks a lot, PayPal

When you enter the payment, on the confirmation screen before sending the payment, it should show if the account already exists or not.
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post #3 of 17 Old 12-05-2006, 10:11 AM
 
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Re: Thanks a lot, PayPal

Example attached.

When sending money through PayPal, I normally ask the person to send me a Money Request, then I know it's the right amount, and I know it's going to the correct account.
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paypal_noexist.jpg‎  
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post #4 of 17 Old 12-05-2006, 10:13 AM Thread Starter
 
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Re: Thanks a lot, PayPal

Quote:
Originally Posted by ConqSoft View Post
When you enter the payment, on the confirmation screen before sending the payment, it should show if the account already exists or not.
I always look for that, but as I said, my wife hadn't used it before and just sent it off. I still don't think it should allow the transaction to proceed if the account doesn't exist.
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post #5 of 17 Old 12-05-2006, 10:15 AM
 
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Re: Thanks a lot, PayPal

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I still don't think it should allow the transaction to proceed if the account doesn't exist.

That's one of the key features of PayPal though. You can send money to anyone, even if they don't already have a PayPal account.
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post #6 of 17 Old 12-05-2006, 10:20 AM
 
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Re: Thanks a lot, PayPal

[email protected]

My poor, old, sick grandmother needs money for her medication....around 2000 will do. feel free to donate!
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post #7 of 17 Old 12-05-2006, 11:14 AM
 
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Re: Thanks a lot, PayPal

Quote:
Originally Posted by bwhip View Post
My lovely wife, an inexperienced PayPal user, made payment on Saturday
Your first mistake...

...CB

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post #8 of 17 Old 12-05-2006, 11:19 AM
 
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Re: Thanks a lot, PayPal

I've been a bit disappointed at PayPal lately. I got scammed by an online seller, ramzoogle.com (STAY AWAY FROM THEM!) who supposedly sell all kinds of techie stuff.

Their scam is to take your money and send you a cheap, Palm Pilot keyboard, regardless of what you purchased. Thankfully, I only got scammed for $20, but I know of people who got taken for thousands from this company.

Long story short, I paid with PayPal (also, thankfully, since people who charged directly with their credit cards also got charged for sales they didn't make.) and would PayPal get my money back? Nope, I opened a claim and they closed it saying they were only responsible if they didn't ship anything. Since I got a "wrong item", they wouldn't do anything.

...CB

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post #9 of 17 Old 12-05-2006, 11:20 AM
 
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Re: Thanks a lot, PayPal

My dad had a Paypal credit card for a while. One weekend he kept trying to use it and it kept getting cancelled. He'd call Paypal and get transferred to their security dept, where someone would inform him that his card was cancelled for his protection because someone kept trying to use it in Canada. Much yelling and swearing ensued.

And then there's this asshole...

Last edited by phobiaphobe; 12-05-2006 at 11:51 AM.
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post #10 of 17 Old 12-05-2006, 11:49 AM
 
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Re: Thanks a lot, PayPal

you have to love great customer service
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post #11 of 17 Old 12-05-2006, 11:53 AM
 
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Re: Thanks a lot, PayPal

Quote:
Originally Posted by phobiaphobe View Post
My dad had a Paypal credit card for a while. One weekend he kept trying to use it and it kept getting cancelled. He'd call Paypal and get transferred to their security dept, where someone would inform him that his card was cancelled for his protection because someone kept trying to use it in Canada. Much yelling and swearing ensued.
What, they just started yelling and swearing at him just because he's Canadian?
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post #12 of 17 Old 12-05-2006, 12:18 PM
 
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Re: Thanks a lot, PayPal

you have to love the org smart ass
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post #13 of 17 Old 12-05-2006, 12:40 PM
 
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Re: Thanks a lot, PayPal

Quote:
Originally Posted by phobiaphobe View Post
My dad had a Paypal credit card for a while. One weekend he kept trying to use it and it kept getting cancelled. He'd call Paypal and get transferred to their security dept, where someone would inform him that his card was cancelled for his protection because someone kept trying to use it in Canada. Much yelling and swearing ensued.

Your from Canada.....oooohhh....
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post #14 of 17 Old 12-05-2006, 12:44 PM
 
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Re: Thanks a lot, PayPal

Only ever had one problem with Paypal. They charged my account twice for the same transaction. I had my money off "hold" status in a couple days though.
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post #15 of 17 Old 12-05-2006, 12:48 PM
 
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Re: Thanks a lot, PayPal

Quote:
Originally Posted by BDA116 View Post
What, they just started yelling and swearing at him just because he's Canadian?

don't sound all offended, you'd yell at a Canadian too, especially one related to Phobe.

if you can't convince them, confuse them.
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