Join Date: 11-11-2004
Location: Santa Cruz, CA, USA
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Stupid Customer Service
Here are a few examples of stupid customer service.
Feel free to add your own favorites. The first two are from consumerist.com.
Customer: .002 cents is different than .002 dollars.......
Customer Service: Okay, well, I mean it's obviously a difference of opinion...
Customer: It's not opinion!
Customer: Well, that doesn't seem right since I bought it about a month ago.
Customer Service: I don't care if you bought your console yesterday, we still show your warranty is expired.
Customer: I didn't order this item. I ordered this other item on that page. The on-line catalogue has the wrong number.
Customer Service: Our invoice says you ordered that item. Did you look at the picture? Obviously, you made a mistake and should be more careful.
Customer: I think there is an error on my bill. Would you recheck this receipt, please?
Manager: It can't be wrong. Machines never lie and that was done on our machine."
"It is very difficult to get a man to understand a thing when his salary depends on not understanding it." -Upton Sinclair
It's better to live and learn than to just learn. - My very own oxymoron.