Kudos to Arai - Honda Motorcycles - FireBlades.org
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post #1 of 8 Old 07-18-2003, 3:08 PM Thread Starter
 
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Re: Kudos to Arai

I was replacing my tinted visor with the stock when one of the caps popped off(rx-7rr4). I look at it closely and saw that one of the hinges broke off when it came off.

I called arai warranty up and they took my info down and are sending me a cap free of charge no questions asked and i didn't even have to return the broken one.

I guess in the mean time i'll be riding without opening the visor

FYI here's arai's warranty number

1-610-837-4210
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post #2 of 8 Old 07-18-2003, 3:36 PM
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Re: Kudos to Arai

I'm surprised they didn't make you go through the dealer to get it.
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post #3 of 8 Old 07-18-2003, 4:28 PM
 
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Re: Kudos to Arai

mac: good stuff. Same thing sorta happened to me. Arai rocks for that.

Be fast or be last.
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post #4 of 8 Old 07-18-2003, 4:30 PM
 
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Re: Kudos to Arai

Great. I had something similar happen, and the local shop told me 'forget it, they won't help you out bla bla bla but I can order you a set' so I spent like $40 for a new set
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post #5 of 8 Old 07-18-2003, 6:12 PM
 
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Re: Kudos to Arai

I broke mine doing the same thing. Free replacement was in my hands less then a week later
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post #6 of 8 Old 07-18-2003, 6:26 PM
 
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Re: Kudos to Arai

I'm pretty happy with the CS I've received from Arai as well.
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post #7 of 8 Old 07-18-2003, 7:45 PM
 
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Re: Kudos to Arai

thanks for the #, I saved in on my cell phone! Never know when I may need to call Arai.

"But you can take my word for it, your mother had it coming. When you grow up, if you still feel raw about it, I'll be waiting."

Black Mamba
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post #8 of 8 Old 07-18-2003, 9:50 PM
 
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Re: Kudos to Arai

They replaced my cover free as well, it would have been $32 to buy new ones if they didn't. Arai should beef up the tab on their covers though. Great service from them!
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