Product: Alpinestars GP Plus gloves (M) black
Purchase date: early 2004
My gloves started to come apart at the tip of the middle finger on the right glove and at the base of the thumb on the same glove. The left glove is fine. I think I know why it happened (i tend to get them very tight and then break them in) but it shouldn't have happened, my first pair that have damaged through wear, not crashing.
Anyhoo, I wrote Alpinestars Italy and e-mail and they requested some pictures, which I sent, then they asked for the gloves to be sent and I did, and now I have a new pair on their way to me. complete turn around time; 3weeks
Wish I could say the same for my Dainese leather jacket... I've sent emails and letters but no response, eventually I gave up because the damage is only to the back of the collar. I've seen others that have experienced similar damage, I hope my Dainese gloves hold up!
Alpinestars, I've never always been a fan of their product design but
for customer satisfaction.