Knutsford Honda Motorcycle Dealer - Never going there again! - Honda Motorcycles - FireBlades.org
Vendor / Seller / Dealer Reviews Share your experiences with a dealer, on-line vendor, or private seller with whom you have dealt. (Motorcycle-related only please.)

User Tag List

Reply
 
LinkBack Thread Tools
post #1 of 73 Old 07-21-2009, 11:29 AM Thread Starter
 
Join Date: 04-10-2009
Location: North West England
Age: 46
Posts: 132
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 12
   
Knutsford Honda Motorcycle Dealer - Never going there again!

Took my precious perfect 08 CBR1000RR for its clutch upgrade, its first set off fresh rubber BT016's and a Quick action throttle install. Knutford Honda's mechanics messed everything up.


It took them 3 extra days to do this

1, The clutch upgrade was installed incorrectly, even though i gave them a printout from honda showing them where previous mechanics were going wrong and how to get it done right. Clutch slip made it hard to take off from a standstill and when reved over 6K it would slip into high revs.

2, Fitted the QAT and put glue all over my switch gear, plus left quater of a turn slack in the throttle, i had to build two 5mm collars on the CNC to fix it myself.

3, They scuffed my rims on both sides installing the tires, when asked about it they replied "we noted it was done before the tire install". Thats bull cos i watched the kid start the job.

4, R&G slider was left half undone and the cap/logo is missing off it.


Unfortunately the bike has gone back there to have its clutch fixed, but they are so incompetent that i dont want them touching the bike anymore than they have to and they are not going to do anything about the scratched rims.

ant... is offline  
Sponsored Links
Advertisement
 
post #2 of 73 Old 07-21-2009, 12:30 PM
 
Join Date: 12-19-2005
Location: Ontario, Canada
Posts: 1,836
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 36
                     
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

I'd be p!ssed too! Probably was a helper and not a tech. At least I hope so or that's pretty bad stuff for sure. Word of mouth can be quite harmful unless they are the only dealer around.
denzee is offline  
post #3 of 73 Old 07-21-2009, 12:33 PM
 
LoopyLee's Avatar
 
Join Date: 03-15-2008
Location: Everywhere.. via the interweb
Posts: 11,894
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 144
                     
Send a message via MSN to LoopyLee Send a message via Skype™ to LoopyLee
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

For gawds sake put in a complaint and insist on everything being sorted out, including the wheels... and if that doesn't work take it highter.... Trading standards may be able to help you....

What you leave behind is not what is engraved on stone monuments, but what is woven into the lives of others - Pericles

Blade Rider

LoopyLee is offline  
Sponsored Links
Advertisement
 
post #4 of 73 Old 07-21-2009, 12:57 PM
 
Join Date: 07-20-2009
Location: uk
Posts: 21
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 0
 
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Quote:
Originally Posted by LoopyLee View Post
For gawds sake put in a complaint and insist on everything being sorted out, including the wheels... and if that doesn't work take it highter.... Trading standards may be able to help you....
yup what loopy said take them to the cleaners mate!
sharkey3432 is offline  
post #5 of 73 Old 07-21-2009, 1:36 PM Thread Starter
 
Join Date: 04-10-2009
Location: North West England
Age: 46
Posts: 132
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 12
   
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

They are denying everything, but im going to try.

The worst part is they say they have inspected the clutch and its exactly how honda recommend it be installed, so their is nothing more they can do.
The mechanic took it for a tootle up the road and recons its fine. Its a damn superbike, you need to give it full power and wait till over 6k revs for the clutch to slip.

Im going over to see them tomorrow.
ant... is offline  
post #6 of 73 Old 07-21-2009, 3:59 PM
 
Join Date: 06-30-2007
Location: SE London, United Kingdom
Posts: 7,366
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 59
                     
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Ouch. Thats not right at all.

Would watchdog be able to help?

"Second is the first of the losers..."
Twincam is offline  
post #7 of 73 Old 07-21-2009, 4:58 PM
 
LoopyLee's Avatar
 
Join Date: 03-15-2008
Location: Everywhere.. via the interweb
Posts: 11,894
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 144
                     
Send a message via MSN to LoopyLee Send a message via Skype™ to LoopyLee
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Quote:
Originally Posted by Twincam View Post
Would watchdog be able to help?
Bloody brilliant idea Mr Cam

What you leave behind is not what is engraved on stone monuments, but what is woven into the lives of others - Pericles

Blade Rider

LoopyLee is offline  
post #8 of 73 Old 07-21-2009, 5:21 PM Thread Starter
 
Join Date: 04-10-2009
Location: North West England
Age: 46
Posts: 132
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 12
   
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

The TV program that used to be pressented by Ester Ransen?

Ive planned to try:
-Credit card company that i paid with
-Office of Fair Trading
-Citizens Advice
Attached Thumbnails
WheelScratches.jpg‎   GluedSwitches.jpg‎  
ant... is offline  
post #9 of 73 Old 07-21-2009, 5:28 PM
 
sheepofblue's Avatar
 
Join Date: 07-12-2004
Location: Huntsville AL
Posts: 14,224
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 48
                     
Send a message via AIM to sheepofblue
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Another example of why I don't want anyone touching my fleet Now if I can just hit the lotto or marry money so I can get a dyno....

Must obey the sheep dog
sheepofblue is offline  
post #10 of 73 Old 07-21-2009, 5:41 PM
 
Join Date: 05-02-2009
Location: Puyallup,WA
Age: 40
Posts: 845
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 14
       
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Think they used enough freaking glue? I'd be pissed, times like that is when I make a big freaking scene in the show room. They tend to hate that.
vville123 is offline  
post #11 of 73 Old 07-21-2009, 5:50 PM
 
Join Date: 06-30-2007
Location: SE London, United Kingdom
Posts: 7,366
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 59
                     
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Thats real shoddy buisness... Do they expect you to come back?

"Second is the first of the losers..."
Twincam is offline  
post #12 of 73 Old 07-21-2009, 7:33 PM
 
Join Date: 06-09-2007
Location: Clarksville TN
Age: 36
Posts: 391
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 14
   
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Quote:
Originally Posted by ant... View Post
3, They scuffed my rims on both sides installing the tires, when asked about it they replied "we noted it was done before the tire install". Thats bull cos i watched the kid start the job.
i dont know how they do it over the pond, but i know here at my shop, we inspect he bike BEFORE we take it in, all scuffs, scratches, broken or missing parts are noted and the customer signs off on it before we even touch it.

Might want to check the paper work to see if you signed anything to that effect....

That's a bummer, but now you have a good reason to get a some sick looking rim stripes....

i personally like the ones by tape works...
skorpia is offline  
post #13 of 73 Old 07-21-2009, 7:55 PM Thread Starter
 
Join Date: 04-10-2009
Location: North West England
Age: 46
Posts: 132
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 12
   
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

I hate rim tape, think its the saddest thing ever, but if I fit black then it might cover the scratches.

Great Idea Skorpia
Thanks
ant... is offline  
post #14 of 73 Old 07-21-2009, 8:36 PM
 
Join Date: 04-24-2008
Location: Wales - Lanzarote - Sweden
Age: 50
Posts: 20,978
Mentioned: 11 Post(s)
Tagged: 0 Thread(s)
Quoted: 98 Post(s)
Reputation Power: 231
                     
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

I have another option to fill your needs for satisfaction....GO AND BURN THE BLOODY GARAGE DOWN!!! Bunch of tossers, thats disgusting what they've done.
I complained out here because they scratched the rear rim on the very 1st tyre change, I was furious!! The shop tarted it up for me and gave a load of credit in the shop.
You gotta complain and I think Trading standards and the Citizens Advice Bureau would be a great help to you.

In failing all that....go back to my original idea

Do, or do not, there is no try !
The mind is a funny thing

Jazzy's Blog
jazzy is offline  
post #15 of 73 Old 07-22-2009, 9:12 AM Thread Starter
 
Join Date: 04-10-2009
Location: North West England
Age: 46
Posts: 132
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Reputation Power: 12
   
Re: Knutsford Honda Motorcycle Dealer - Never going there again!

Thinking of tagging "Crap Mechanics" on their front wall.
ant... is offline  
Reply

  Lower Navigation
Go Back   Honda Motorcycles - FireBlades.org > Marketplace > Vendor / Seller / Dealer Reviews

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the Honda Motorcycles - FireBlades.org forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
A valid e-mail address is REQUIRED. You will not have access to any site features until you activate your account using the activation e-mail that is sent to this address.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
looking for factory or dealer honda tech (help) ryanmoliver Honda FireBlade 5 06-01-2009 3:25 PM
NYC area Honda dealer? franc01 Eastern USA 74 08-26-2007 9:05 AM
So I called my local Honda Dealer... WesSnipes7 General Discussion 5 07-26-2006 7:36 AM
new honda dealer bjay51d Eastern USA 8 03-21-2005 12:11 PM
besides the dealer where to order honda factory pads??? jerseydrew Honda FireBlade 6 02-20-2004 8:52 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

 
For the best viewing experience please update your browser to Google Chrome