That's a hard one to disagree (disagreement is particularly suspicious when backed up by economy) with until you have a specific cause for your problem that contradicts this. Having worked on the helpdesk for Canon and a bunch of other brands, while the sequential troubleshooting information is fairly limited (and many techs are trained only to use those documents[sparingly]), it's rarely taken at face-value what a user has to say as it's most often imaginary. Particularly with laptops, if a user called in for a diagnosis and disagreed it becomes simply "Okay, well, have a nice day. Talk to you soon." If the tech is good and you keep calling back, he'll read the past call logs and cut to the chase- send it in, unless there's something better he knows.MrX954 said:B.) My motherboard has gone bad
Result: I disagree and cant justify spending the money on a new motherboard.
...Not confident as to what is wrong, still looking for any help/suggestions (backed with logic)
SomeStrangeGuy said:A.) Inspiron 1100's have crossed my path 3 times (this being the third) in the past month with various problems, and I'm not even looking for problems anymore
B.) It sounds to me like its your switched power/charging board. For some reason it's lost it's mind and doesent acknowledge when you have a battery in. Thus when it has AC power it's "priority" is to Pc performance, to ensure that your PC gets the power it needs, and charging batteries is secondary. When you shut the PC off there is no priority option, so the circuit passes through any charging currents for the battery. Alledgedly regulating the charge to optimize the life of your li-ion cells - alledgely.
Sounds like yours took the red pill, so its either or instead of %/% to each. No idea what the part costs but if you can get it I'll put it in for you if you don't wanna take your laptop apart. I can field strip an inspiron 8100/8200 faster then the hold queue at dell, but thats not saying much I realize
C.)Advice: -Go to dells user forums and search, see what else comes up. More then likely you'll find the answer your looking for there. If you can find a part referenced - search for it on ebay and get it for 1/15 the cost of the local dell auth. parts store.
D.) If you want to try it yourself (the surgery) I can get you a breakdown and instructions too.
Good Luck :thumb:
I didn't tell the tech support guy I disagreed with him, I may be stupid but I'm not an idiot , I asked him if we could eliminate any other possibilities before I went through the work and funds of replacing the motherboard, he politely agreed with me and suggested a few other things.esoteric said:Particularly with laptops, if a user called in for a diagnosis and disagreed it becomes simply "Okay, well, have a nice day. Talk to you soon." If the tech is good and you keep calling back, he'll read the past call logs and cut to the chase- send it in, unless there's something better he knows.