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Discussion Starter #1
ok - here it is

running Windows XP SP2

friday, i was trying to "Safely Remove Hardware" from the icon on the system tray. I hit the wrong letter and it unmounted my USB Hard Drive. I tried plugging it back in and it does not show under my computer, and I can not cd to it in DOS. i have rebooted, uninstalled drivers, reinstalled, tried all combos of plugging and unplugging drive and cables.

Here is the kicker - I can see it load under "Computer Management --> Device Manager --> Disk Drives, where it shows as Max ...... Verified it was it by unplugging and plugging.

I can not format the drive since it does not show under Disk Manager


HELP PLEASE
 

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Hehehehehehe....that's ironic.
 

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Discussion Starter #4
ND4SPD said:
Uninstall from Device Manager, then Scan for Hardware changes.
done that, maybe 30 times. and tried to install drivers ...
 

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Discussion Starter #6
luvtolean said:
Hehehehehehe....that's ironic.
USB issue, not drive :twofing:
 

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Discussion Starter #7
ND4SPD said:
Have you tried plugging the drive into a different USB port? Does it work on another computer/laptop?
yeah - tried all 8 on the computer. my hub is 1.1, so it wouldn't work there

I tried it on my W2KSP4 laptop to no avail - same symptoms
 

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Discussion Starter #8
i tried MS help (website) and found about a dozen similar issues but nobody responded.
 

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Discussion Starter #9
oh, and it worked prior to the "Safely Remove Hardware" action
 

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The drive is likely backwards compatible. I would give it a shot with the hub. There is a chance that the drive went south. I've seen quite a few of those Maxtor external drives go down unexpectedly.
 

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Discussion Starter #11
it is like 4 months old. still powers up and spins when i turn on the power.

i am gonna be SUPERPISSED if it is broke
 

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Long shot, but have you tried a different USB cable?

You might try this too... Turn both the drive and the PC off...unplug USB cable. Turn the PC back on, make sure the drive doesn't exist anywhere(device manager, etc), reboot PC again and then plug the drive in after you've powered it up.
 

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Discussion Starter #13
same thing
 

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Discussion Starter #15
:crying:

what is ironic about this is that i bought it for backup of my master and slave, since they are a couple years old

SHUTUP LTL:rant:
 

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Discussion Starter #16
i am contacting the company for an RMA. we will see how that goes.

thanks for your help!
 

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Do you know anyone with Linux or a Mac? Also have you run a disk repair utility against it? These are LONG shots but might help.
 

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They should replace it with no problem. For future reference, just because those drives are external, it really doesn't mean that they're portable. The drives are not shock mounted so they'll go bad quick if they're getting moved around.
 

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bubba said:
:crying:

what is ironic about this is that i bought it for backup of my master and slave, since they are a couple years old

SHUTUP LTL:rant:
It's only ironic because you are a storage expert dude. :D
 

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ND4SPD said:
They should replace it with no problem. For future reference, just because those drives are external, it really doesn't mean that they're portable. The drives are not shock mounted so they'll go bad quick if they're getting moved around.
They do get 'parked' when properly shut down which will help a lot ;)
 
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