Looking at getting Vonage...anyone else here got it?
True in theory, but not in practice. You can dial it all you want, but it may or may not connect you to emergency services depending on your area. It may instead connect you to a "private" service that advises you to call 911 using an enabled device. Also, the private service may or may not be 24/7.MedTechRR said:I believe it's a law that all phone lines must be able to dial 911 at any time. Even if you dont have phone service your old phone line will still be hooked to the phone company and you'll always be able to dial 911. At least that's what it's like around here!!
Vonage Provides 911
Because Your Safety Is Important
At Vonage, we want you to have a safe and reliable means of communication in times of emergency. Because your safety is important to us, Vonage's 911 Dialing feature must be activated. To activate 911 Dialing, you'll just have to fill out a short form during the sign up process that tells us your street address. If you are an existing customer, you can activate 911 Dialing from the features section in your web account.
With Vonage's 911 Dialing feature, we use the address you provide to determine the nearest emergency response center and then send your 911 calls to a general number at that center. When the center receives your call, the operator will not have your address and may not have your phone number on hand, so you must provide that information in order to get help. Some local emergency response centers may not have live operators 24 hours a day. If Vonage learns that this is the case, we will send your call to a national emergency calling center instead and a trained agent will contact an emergency center near you to dispatch help.
Some Internet Phone Customers May Be Cut
By BRUCE MEYERSON, AP Business Writer1 hour, 32 minutes ago
Providers of Internet-based phone services may be forced next week to cut off tens of thousands of customers who haven't formally acknowledged that they understand the problems they may encounter dialing 911 in an emergency.
The Federal Communications Commission had set the Monday deadline as an interim safeguard while providers of Internet calling, also known as "VoIP" for Voice over Internet Protocol, rush to comply with an FCC order requiring full emergency 911 capabilities by late November.
Vonage Holdings Corp., the biggest VoIP carrier with more than 800,000 subscribers, told The Associated Press Wednesday that 96 percent of its customer base have responded to the company's notices about 911 risks. But that still means as many as 31,000 accounts would need to be shut off as early as Tuesday.
Other leading carriers declined to quantify the response rate beyond the updates they were required to file with the FCC two weeks ago. AT&T Corp. spokesman Gary Morgenstern said customer acknowledgments are now "significantly higher" than the 77 percent figure it reported to the FCC on Aug. 10.
The FCC issued its order in May after a series of highly publicized incidents in which VoIP users were unable to connect with a live emergency dispatch operator when calling 911.
Vonage, AT&T and other carriers have indicated that they plan to comply with the FCC deadline to disconnect customers. [trimmed]