President: Team Full Chat
Not specifically speaking for Nigel, but I believe prior to the new platform he wanted to become a lifetime member and couldn't find the right toggle to make the switch from premium to make it happen so, he reached out and asked. He was never given an answer, and now it seems it's too late.Please note that I removed your private information from your post.
I am sorry you did not receive an answer previously. Every now and then something will fall through the cracks.
What can I do to help you now? If you are trying to cancel your yearly membership from previously, you would need to do that within Paypal.
That being said, if Nigel would like to become a lifetime member, can you make it happen? No one helped him when it was still available. I would push for a yes here. He is a newer, yet, already well received and respected member. 🙏